HeartCentrix Solutions · 6 hours ago
User Experience Researcher
DFW Metroplex
Contract
Onsite
Senior Level
5+ years expHeartCentrix Solutions is seeking a Senior UX Researcher to lead end-to-end user research efforts and translate insights into actionable product and design decisions. This role involves collaborating with Product Managers, Designers, Engineers, and key business stakeholders to enhance user-centered design principles.
Staffing & Recruiting
Hiring Manager
Mackenzie Huemoeller
Responsibilities
Lead and execute qualitative and quantitative user research (interviews, usability testing, surveys, field studies, diary studies)
Define research strategy and plans aligned to product roadmaps and business goals
Synthesize findings into clear insights, personas, journey maps, and recommendations
Partner closely with UX/UI Designers to inform design decisions and validate concepts
Collaborate with Product, Engineering, and stakeholders to influence prioritization and roadmaps
Present research findings to senior leadership in a clear, compelling way
Advocate for user-centered design principles across the organization
Mentor junior researchers or designers as needed
Continuously improve research processes, tools, and methodologies
Qualification
Required
5–10+ years of experience in UX Research or related roles
Strong experience conducting mixed-methods research
Proven ability to translate research into strategic product insights
Experience working closely with product and design teams in agile environments
Strong storytelling, communication, and stakeholder-management skills
Comfortable working onsite 5 days per week with cross-functional teams
Experience with research tools (UserTesting, Optimal Workshop, Figma, Maze, etc.)
Preferred
Background in enterprise, SaaS, or large-scale consumer products
Experience influencing executive-level decision making
Familiarity with accessibility, inclusive design, and usability standards
Previous experience mentoring or leading research initiatives
Company
HeartCentrix Solutions
HeartCentrix Solutions is a premier IT staffing and workforce solutions provider that delivers technically vetted, culturally aligned talent to enterprise teams, high-growth startups, and consulting firms.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Aaron Jenkins
Founder
Joey Ramos
Partner & Director of Business Intelligence
Company data provided by crunchbase