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Ancora Education · 2 hours ago

Financial Aid Officer

Berks Technical Inst. - Wyomissing, Wyomissing, PA, US

Full-time

Onsite

Entry Level

$22/hr - $28/hr

1+ years exp

Ancora Education is a company that provides educational services, and they are seeking a Financial Aid Officer to assist students with financial aid options. The role involves advising students on Title IV programs, ensuring compliance, and working with the Campus President to improve the Financial Aid Department.

EducationHealth CareSoftware

Responsibilities

Advise incoming, continuing, and re-entry students on the availability of Title IV funds and resources to cover the investment in their educational cost

Answer student questions regarding completion of the Free Application for Federal Student Aid and Direct Loan Entrance/Exit Counseling

Complete verification on all applications selected by the Department of Education

Resolve conflicting information that is identified between financial aid documents and other documents contained in the student's file

Conduct financial aid estimates for students who are interested in enrollment

Timely submission of student files for Campus Compliance Specialist review, maintaining a low error rate

Effectively communicate with admissions department personnel to ensure future enrollments have obtained appropriate documentation for packaging

Ensure files are uploaded into the CampusVue operating system

Provide updates to the Campus President on students who have not submitted documentation or required paperwork to receive Title IV funding

Advise students, during the packaging process, of Institutional Payment Plans (IPP) and facility completion of the IPP process where appropriate

Effectively use and track activities in CampusVue

Other duties as assigned

Qualification

Financial Aid knowledgeCustomer service experienceCampusVue experienceCommunicationMultitasking abilityConfidentiality

Required

High School Diploma (GED acceptable) from an academic institution accredited by a regional or national accrediting agency that is recognized by the U.S. Department of Education

1 year of experience in a customer service-related field

Ability to multitask while maintaining organization

Excellent verbal and written communication skills

Demonstrated ability to maintain confidentiality

Must not be in default on any federal student loan

Preferred

Associate's degree or higher from an academic institution accredited by a regional or national accrediting agency that is recognized by the U.S. Department of Education

1 year of prior experience in Financial Aid

Experience with CampusVue