IT Infrastructure and Operations Specialist jobs in United States
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iLending · 1 month ago

IT Infrastructure and Operations Specialist

iLending is a national leader in automotive refinancing, dedicated to creating a people-focused culture. The IT Infrastructure and Operations Specialist is responsible for user lifecycle management, system maintenance, and operational support in both cloud and on-premises environments to maintain a secure and efficient technology infrastructure.

AutomotiveBankingFinancial ServicesLending

Responsibilities

Update, maintain, and support existing IT systems, including servers, workstations, cloud applications, and business systems
Manage patching for servers and workstations using BigFix or similar tools, ensuring compliance and timely remediation
Perform user onboarding, offboarding, and access management across Microsoft 365, Entra ID, Teams, Outlook, and related systems
Conduct recurring permission reviews and assist with audits, access validation, and security compliance efforts
Monitor and support endpoint and security tools such as SentinelOne, Barracuda, and Absolute
Assist in developing automation scripts and workflows (PowerShell preferred) to improve operational efficiency
Provide escalation support for technical issues and collaborate with IT team members on ongoing initiatives
Monitor and support phone dialer platform (Convoso) as well as internal phone system
Perform additional duties as assigned

Qualification

Microsoft 365AzureEndpoint security toolsPowerShell scriptingEntra IDActive DirectoryPatch managementBigFixTroubleshooting skillsSecurity auditsCompliance reviewsIT certificationsCommunication skillsDocumentation skills

Required

2–4 years of experience in IT operations, infrastructure support, or a related field
Experience administering Microsoft 365, Entra ID, Azure, Teams, and other cloud-based enterprise services
Knowledge of Active Directory, identity and access management, and role-based access control
Experience with patch management for servers and workstations
Familiarity with endpoint security solutions such as SentinelOne and Barracuda
Strong analytical, troubleshooting, and communication skills
Ability to document procedures and follow established processes

Preferred

PowerShell scripting experience or interest in automation
Experience with BigFix and Absolute or similar endpoint management platforms
Basic understanding of phone dialer platform used for outbound dialing and VOIP concepts
Exposure to security audits, compliance reviews, or cybersecurity best practices
Relevant IT certifications (e.g., Microsoft, CompTIA, security certifications)

Benefits

Medical
Dental
Vision
PTO
401(k) match
Wellness programs
Financial wellness programs
Company paid life insurance
Tuition reimbursement

Company

iLending

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iLending is an automotive refinancing company that provides finance and loan services.

Funding

Current Stage
Growth Stage

Leadership Team

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Nancy Fitzgerald
CEO
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Stephanie Meinerz
Chief Operating Officer
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Company data provided by crunchbase