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Curaleaf · 1 hour ago

Assistant Store Manager

5400 NW 72nd Ave, Miami, FL

Full-time

Onsite

Entry, Mid Level

1+ years exp

Curaleaf is a leading global cannabis provider committed to quality and innovation. The Assistant Store Manager will assist in leading a team to deliver exceptional customer service and drive financial success while ensuring compliance with company policies and procedures.

Alternative MedicineCannabisHealth CareMedical

Responsibilities

Proactively communicate with Store Manager, District Manager and Cross-functional Partners to maximize revenue opportunities

Model the way and leads selling behaviors, aligned with our brand culture, to support building loyal customer relationships and delivering on key financial targets

Monitor and analyze the customer service provided by team members, offer feedback and coaching

Model and share customer service best practices with all team members to deliver a distinctive and delightful guest experience, including interpersonal habits and Curaleaf service traits

Supervise the operation of the store and team members, opening/closing/changing shifts, task delegation, and scheduling team members

Supervise the control of the store money including register counts, withdraws from the bank, armored car pickups, safe deposits, change orders, and oversee all aspects of bookkeeping including ledger, invoices, cash reports, and time records

Learn to analyze inventory trends and supervise inventory management, including ordering items, keeping stock, and leveraging company resources to avoid outs and overstock

Maintain knowledge of all computer and technology systems and software (e.g. registers, LeafLogix, etc.)

Comply with all company policies and procedures; maintain respectful relationships with coworkers

Complete special assignments and other tasks as assigned, including assisting team members as needed

Willing to travel to other locations for training and/or coverage

Perform other duties as assigned

Qualification

Retail experienceSupervisory experienceCustomer serviceCash handlingSalesmanshipBusiness acumenInventory managementCannabis industry experienceEnglish fluencyLeadership skills

Required

Minimum of 1 year of experience in retail and/or customer service experience in a high-paced selling environment

Minimum of 1 year of retail supervisory experience

Strong sense of business acumen and an understanding of how to measure success through the achievement of financial targets and other key performance indicators

Fluent in reading, writing, and speaking English

Willingness to work a flexible schedule including extended days, evenings, and weekend hours

Previous experience working in a heavily regulated industry

Strong leadership skills, ability to build and manage teams

Strong salesmanship skills. Experience in driving revenue

Strong experience and attention to detail in cash handling and POS operations

Demonstrated desire for continued learning and the ability to effectively share information with broad audiences

Ability to work independently and take initiative/be empowered to run the business in the absence of the Store Manager

Open availability on weekdays, evenings, weekends, holidays, and occasional overnights