WindowRama ยท 9 hours ago
Customer Service Associate
Edgewood, NY, US
Full-time
Onsite
New Grad, Entry Level
$18/hr - $20/hrWindowRama is seeking a Customer Support Associate to be the friendly voice of the company and a key connection between customers and the sales team. In this role, you will handle incoming calls, support showroom activity, and ensure customers have a smooth and positive experience from start to finish.
Building MaterialInterior DesignSupply Chain ManagementWholesale
Responsibilities
Answer and manage a high volume of inbound and outbound calls in a professional, timely manner
Accurately enter and track calls and customer interactions in our system
Serve as a liaison between customers and the sales team
Resolve customer service issues independently and efficiently
Follow up on internet leads and installations
Schedule deliveries and coordinate with customers
Process customer payments
Complete reports and other assigned administrative tasks
Qualification
Required
High School Diploma or equivalent
Proficiency with computers, including Microsoft Office and Google tools
Preferred
Experience with IBM AS400 is a plus
Prior call center or customer service experience preferred
Company
WindowRama
WindowRama is a window, door, and skylight supplier.
Founded in 1977
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Al Altieri
Chief Executive Officer
Recent News
2025-10-30
2023-03-13
2023-02-15
Company data provided by crunchbase