Arbor Circle · 4 hours ago
Client Service Representative
Grand Rapids, MI, US
Full-time
Onsite
Entry Level
$16/hr - $20/hr
1+ years expArbor Circle is a company dedicated to providing support and services to individuals in need. They are seeking a Client Service Representative to deliver excellent customer service and facilitate efficient experiences for clients and employees alike.
EducationHealth CareMedical
Responsibilities
Provide high-quality customer service and utilize creative problem-solving skills to address and resolve issues
Prior experience in a Behavioral Health and/or medical office setting
High-level technical skills and proficiency in Microsoft Office
Experience with data analysis
Ability to provide technical support to staff
Strong project management skills to support planning, coordination, and goal completion
Working knowledge of electronic health record (EHR) systems
Ability to work effectively and efficiently across multiple programs
Demonstrated experience working with culturally diverse populations
Bilingual ability (Spanish/English) preferred
Minimum of 1 year of administrative experience in a professional office setting
Qualification
Required
Provide high-quality customer service and utilize creative problem-solving skills to address and resolve issues
Prior experience in a Behavioral Health and/or medical office setting
High-level technical skills and proficiency in Microsoft Office
Experience with data analysis
Ability to provide technical support to staff
Strong project management skills to support planning, coordination, and goal completion
Working knowledge of electronic health record (EHR) systems
Ability to work effectively and efficiently across multiple programs
Demonstrated experience working with culturally diverse populations
Minimum of 1 year of administrative experience in a professional office setting
Preferred
Bilingual ability (Spanish/English)
Benefits
Robust health insurance options
401k match
11 paid holidays (including floating holidays for times important to you)
3 weeks’ vacation upon hire plus separate paid sick time
Supportive and fulfilling culture
Equity and inclusion-focused affinity and work groups
Company
Arbor Circle
Arbor Circle is a non-profit organization that offers innovative and proven approaches that help individuals experience hope and healing.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.1MKey Investors
Steelcase Foundation
2023-08-17Grant· $0.1M
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