Java Production Support Manager jobs in United States
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Cognizant · 4 hours ago

Java Production Support Manager

positionPlano, TX
timeFull-time
remoteHybrid
senioritySenior Level, Lead/Staff
money$65K/yr - $110K/yr
date15+ years exp

Cognizant is seeking an experienced Java Production Support Manager to lead and optimize service operations for mission-critical Java-based applications. This role involves overseeing end-to-end production support, ensuring seamless operations, and driving continuous improvement initiatives.

ConsultingIndustrial AutomationInformation TechnologySoftwareSoftware Engineering
badNo H1Bnote

Responsibilities

Team Leadership
Incident & Problem Management
Process Improvement
Performance & Metrics reporting
Stakeholder Communication
Release & Change Management

Qualification

JavaITIL processesLeadershipSQLScriptingAWSServiceNowJiraCustomer service orientationCommunication skillsProblem-solving skillsTeam management

Required

Bachelor's degree in computer science, IT, Engineering
15+ years in IT support, customer service, or technical support with 5+ years in a leadership or supervisory role
Experience with ITIL processes (Incident, Problem, Change Management)
Proficient in Java and any frontend technologies (ReactJS / Angular JS / Vue), SQL, Scripting (Python, PowerShell), AWS
Software/Applications: Support tools (ServiceNow, Jira)
Strong communication (written & verbal) & interpersonal skills
Problem-solving & analytical skills
Team management, motivation, and mentoring
Customer service orientation & stakeholder management
Ability to work under pressure, prioritize, and adapt
Process Knowledge: Understanding of project life cycles, continuous improvement, and process management

Benefits

Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Company

Cognizant

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Cognizant is a professional services company that helps clients alter their business, operating, and technology models for the digital era.
dateFounded in 1994
location
Teaneck, New Jersey, USA
people-size10001+ employees
web-link
https://www.cognizant.com

Funding

Current Stage
Public Company
Total Funding
$0.24M
Key Investors
Summit Financial Wealth Advisors
2025-03-08Post Ipo Equity
2016-11-18Post Ipo Equity· $0.24M
1998-06-19IPO

Leadership Team

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Ravi Kumar S
Chief Executive Officer
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Anil Cheriyan
CTO / EVP Strategy & Technology
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Company data provided by crunchbase