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Andersen Corporation · 1 hour ago

Service Concierge

Roseville, MN

Full-time

Onsite

Entry Level

$24.45/hr - $35.45/hr

2+ years exp

Andersen Corporation is a company dedicated to delivering exceptional experiences in the window and door industry. They are seeking a Service Concierge to provide high-level customer service for delivery partners and customers, focusing on administrative tasks and maintaining strong interpersonal relationships.

Building MaterialHome DecorManufacturingWindowsWood Processing

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Performs data entry and administrative tasks related to service work at Renewal by Andersen retail locations

Answers phone calls, determines nature of business, and directs individuals to appropriate resource

Sorts, alphabetizes and files correspondence, forms, records, reports and other materials according to filing systems

Searches records and files for specific data

Performs routine typing or word processing of materials, including lists, envelopes and form letters

Maintains stock levels of supplies & brochures

Works with escalated customers to reach resolution, to include compensation

Serve as a department project team leader and may perform routine special orders/requests

Maintains a general knowledge of RbA products/services, customers and delivery partners, technical and business tools, and department functions/KPIs

Qualification

Customer service experienceWord processing skillsSpreadsheet skillsInterpersonal relationshipsPhone etiquetteVerbal/writing skillsCustomer orientationListening skillsDetail orientationTeamworkFlexibility

Required

High school diploma or equivalent

Minimum of 2-year customer service experience

Basic word processing and spreadsheet skills

Ability to develop and establish good interpersonal relationships

Demonstrates ability to work and contribute in a team environment

Good phone etiquette and verbal/writing skills

Customer orientation

Flexibility & positive outlook

Listening skills

Detail orientation

Benefits

401 (k) Plan, Employer Fixed Contributions & Company Matching

Profit Sharing

Medical, Dental and Vision Coverage

Flexible Spending Accounts (FSAs), Health Savings Account (HSA) and Health Reimbursement Account (HRA)

Life Insurance

Paid Time Off & Paid Holidays

Paid Maternity Leave & Paid Parental Leave

Career Growth Planning & Nationwide Career Opportunities

PROFIT SHARING: In 2025 Andersen has set a profit-sharing target of $3,500 per eligible employee, prorated as appropriate Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

Company

Andersen Corporation

Glassdoor4.2

For more than 121 years, Andersen has designed, manufactured, and marketed premium windows and doors.

Founded in 1903

Bayport, Minnesota, USA

10001+ employees

https://www.andersenwindows.com

H1B Sponsorship

Andersen Corporation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (24)

2024 (21)

2023 (11)

2022 (8)

2021 (8)

2020 (7)