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SelectQuote Insurance Services · 1 hour ago

Pre-Sales Transfer Agent (SQA021626)

United States

Full-time

Remote

New Grad, Entry Level

SelectQuote Insurance Services is dedicated to helping customers protect their loved ones through various insurance products. They are seeking a Sales Qualification Associate who will handle insurance product inquiries and transfer potential customers to licensed agents, all while creating a positive first impression and achieving key performance metrics.

Insurance

Responsibilities

Paid training; we will give you all the tools you need for success

Responsible for creating a positive 1st impression of SelectQuote by having a conversational, energetic tone of voice

Answering primarily inbound calls (approximately 200 a day) from sales prospects and third-party partners

Execute transfer of potential customers to a licensed insurance agent

Educate consumers on SelectQuote's value proposition of "We shop, you save" through our 20+ A-Rated carrier comparison shopping technology, and further sell them on the importance of talking to our sales agents

Intense focus on script adherence, client screening, and handling and overcoming objections and stalls to get them the help they need in their shopping experience

Willingness to receive improvement coaching and implement those suggested actions

Meet and exceed specified monthly goals for transfer rates and other key performance indicators

Become a part of a competitive team atmosphere and great culture that rewards performance

Qualification

Sales ExperienceOral CommunicationInterpersonal SkillsTechnology ProficiencyTime ManagementCompetitive PersonalityProfessionalismAdaptability

Required

This is an unlicensed position. Candidates with Insurance Licenses will not be considered

Responsible for creating a positive 1st impression of SelectQuote by having a conversational, energetic tone of voice

Answering primarily inbound calls (approximately 200 a day) from sales prospects and third-party partners

Execute transfer of potential customers to a licensed insurance agent

Intense focus on script adherence, client screening, and handling and overcoming objections and stalls to get them the help they need in their shopping experience

Willingness to receive improvement coaching and implement those suggested actions

Meet and exceed specified monthly goals for transfer rates and other key performance indicators

Become a part of a competitive team atmosphere and great culture that rewards performance

Excellent oral communication with strong interpersonal skills and conversational phone skills

Excellent time management skills

Ability to learn and adapt to changes quickly

Competitive personality & an internal motivation - You need to have the drive to overcome customer objections and compete with yourself and other agents to succeed and hit new goals

Ability to follow instructions and have proficiency with technology, especially computers, software applications and phone systems

Demonstrated professionalism in conduct and behaviors

Ability to work in a private, dedicated workspace free from distractions

Hardwired high-speed internet connection with a minimum download speed of 20mbps and upload speed of 20mbps

High school diploma or equivalent is required

Prolonged periods of sitting at a desk and working on a computer

Preferred

Sales Experience is preferred: We are looking for candidates with a sales mindset to join our team. Call center, sales with metrics, or a performance-based client-facing job in the last 2 years is preferred

Experience working in a professional office setting

Job stability