NEOGOV · 5 hours ago
Senior and Disability Services - Program Supervisor
Albany, OR
Full-time
Onsite
Mid, Senior Level
$72K/yr - $101K/yr
2+ years expNEOGOV is looking for a Program Supervisor for their Senior and Disability Services. This role is responsible for the day-to-day operations of the assigned work group, including staff supervision, program implementation, and quality assurance for services provided to seniors and individuals with disabilities.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Develops, implements, and evaluates staffing plans to support service delivery for the assigned program
Selects, trains, and supervises assigned personnel
Reviews workloads, reports and records, personnel assignments and status of ongoing work and various projects to plan and evaluate staff activities
Completes annual performance reviews
Assists staff in problem solving any type of service, financial, safety, or abuse case situation. Obtains clarification through Program Manager and /or DHS Aging and People with Disabilities Division (APD)
In coordination with the Program Manager, provides policy and procedural interpretation and direction for the Senior and Disability Services program
Reviews proposed policy and makes recommendations
Provides general policy and case consultation to assigned staff
Serves as a Mandatory Reporter of suspected abuse of vulnerable populations as required by policy and regulation, and works with managers to train and address reporting concerns with Agency staff
Assists with, or coordinates immediate responses for APS and Adult Foster Home (AFH) situations resulting in a risk to consumer safety, keeps APS & Licensing Manager informed of actions and risks in such situations
Conducts selective periodic case reviews to determine if required work is completed, if service plans are appropriate, and mandated policy and procedures are followed
Meets periodically with the Program Manager to discuss program functioning
Completes reports as assigned
Responds to inquiries, complaints, problems, or emergencies affecting availability or quality of service
Gathers and analyzes data/reports to effectively monitor and adjust workload/assigned tasks based on worker availability and workload demands
Serves as a technical resource for employees and other managers with protective services and licensing questions, and policy interpretation/implementation
Coordinates with SDS supervisors’ group on other program areas and staff roles
Provides supervision/training and technical assistance (formal or informal) related to CAM/OACCESS activities, forms and/or screens
Conducts regular staff meetings
Reviews reports relating to utilization of CAM/OACCESS systems
Provides informational public speaking for community organizations or groups
Develops and coordinates staff goals and training plans
Attends training, community meetings as appropriate and/or as assigned
Performs other related duties as assigned by Director
Qualification
Required
Graduation from a four-year college or university with emphasis on social services
Course work in social work, or experience providing considerable knowledge of people with disabilities and seniors
At least two (2) years of supervisory experience is desirable
Knowledge of the ADA, Older Americans Act, senior and disability law, assistive technology and medical terms
Knowledge of confidentiality rules regarding client and provider records and investigations, including HIPAA regulations
Experience and knowledge of Adult Protective Services and Licensing, working in a similar capacity with vulnerable populations, one year of which should be in a lead or supervisory role
Knowledge of available community resources
Considerable knowledge of administrative procedures, project planning and report presentation
Knowledge of, and ability to operate, a personal computer using a variety of Microsoft applications
Knowledge of, and experience in, Microsoft Excel, Word, and Oregon Access software
Ability to exercise proficient time management skills
Ability to develop and implement individual service plans
Ability to assist, mentor, evaluate, and coordinate personnel involved with providing social services casework
Ability to effectively communicate orally and in writing
Ability to represent the agency before various citizen groups and public officials
Ability to motivate, train and supervise staff; and ability to apply problem-solving techniques
Ability to develop and implement individual work plans
Possession of a Valid Oregon Driver's License or ability to obtain reliable transportation in order to travel throughout assigned area
Position requires successful completion of criminal history and driving record check
Benefits
General Retirement System (Pension) enrollment
457(b) Deferred Comp Plans available
Excellent medical insurance with low deductibles and copays
Dental insurance
Vision insurance
Behavioral health plan
Employee Assistance Program
Group Term Life & AD&D Insurance, Voluntary Term Life & AD&D, Whole Life Insurance, and Short-term Disability options
Paid vacation and sick leave
Generous holiday schedule
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase