Mandel JCC of the Palm Beaches · 14 hours ago
Family & Youth Program Coordinator
The Mandel JCC of the Palm Beaches is a non-profit social services agency committed to enriching the community through various programs. They are seeking a Family & Youth Program Coordinator who will provide administrative support and programmatic oversight to the Youth & Family team, ensuring a positive experience for families and efficient operation of programs.
AssociationCommunitiesNon ProfitReligionSocial
Responsibilities
Provide great customer service and establish excellent customer experience
Create a warm, welcoming environment for all children, families, guests, and staff
Answer calls and emails, address needs of current and prospective families, and direct other inquiries appropriately
Process program registrations and communicate with necessary departments to ensure positive, smooth customer experience
Manage all department file creation/updating, collection, and storage including but not limited to payment requests, refund requests, required children’s records and paperwork, family tax paperwork, nurses’ reports, attendance, rosters, allergies and other important documents
Manage program registrations for all programs across the department
Manage supply inventory and ordering of office and necessary program supplies
Handle various administrative tasks including but not limited to, scheduling, creating and sending out letters and emails, scanning, photocopying, printing pictures/documentation, mailings or distribution, room reservations, and billing
Manage communication, scheduling, coordination, and facilitation of JCC Birthday Parties
Manage communication, scheduling, coordination, and facilitation of Enrichments
Responsible for planning and facilitation of all School’s Out Day programming. Including communication with families, staff supervision, program planning, and day of oversight and execution
Initiate, prepare and execute events/programs for the K-5 community of children, their parents, grandparents and others in the community. Programs include, but not limited to: social action, holidays, intergenerational, fundraising, friendraising etc
Understand and comply with the Mandel JCC rules, as well as state and federal laws and regulations
Perform other job duties, functions, responsibilities as assigned by Director or other member of Mandel JCC’s Leadership team
Qualification
Required
An ability to work as a team, build strong relationships and help create a collaborative environment among staff, lay leadership and the community
Being punctual, prepared and reliable – arrive at work on time, when scheduled and ready to go!
Strong time management skills, sound judgement, ability to multi-tasking in a fast-paced, stressful environment while maintaining exceptional customer service to internal and external stakeholders
Excellent communication skills, including verbal, non-verbal, written and oral communication skills
Being responsible, professional, courteous, positive, trustworthy and reliable – this position requires constant internal interaction with employees, supervisors, officers, lay committees, members, guests, donors and board members as well as significant external interaction with vendors, other agency personnel and the greater community
Adept with computers and software including Microsoft Office (Outlook, Word, Excel, PowerPoint), Google Suite and other programs as needed
Demonstration of a high level of confidentiality to maintain employee, participant and member information private
Being flexible and responding positively and openly to a variety of non-routine and unexpected tasks as they may arise
An ability to work independently and follow through on assigned tasks
A basic understanding of child development and Jewish culture, values, and traditions or willingness to learn; enjoying working in an environment with children
Excitement to contribute and commit to the mission of the Mandel JCC of the Palm Beaches
Preferred
Previous experience in a childcare setting and/or administrative role is preferred
Benefits
Health Benefits
Life, AD&D, Short Term Disability
PTO: Vacation, Sick and Personal Days
Voluntary Benefits: Pet Discount Program, Financial Wellness, Identity Theft Protection, Accident and Critical Illness
Staff Discount on our Programs (FT and PT employees!)
Company
Mandel JCC of the Palm Beaches
The mission of the JCC of the Greater Palm Beaches is to create a strong Jewish community by providing high quality programs close to where people live that connect people to Jewish Life.
Funding
Current Stage
Growth StageRecent News
The Palm Beach Post
2024-12-26
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