4Rivers Equipment · 9 hours ago
Service Writer
Frederick, CO, US
Full-time
Onsite
New Grad, Entry Level4Rivers Equipment is seeking qualified candidates for a full-time Service Writer position. This role involves working with customers throughout the service process to ensure complete satisfaction and managing service jobs effectively.
AgricultureManufacturing
Responsibilities
Complete customer service authorizations
Provide cost estimates or quotations as required
Ensure the customer has sufficient credit for the work authorized – make payment arrangements as required
Identify all repair needs
Communicate estimated job start time and completion date – update completion date as necessary
Solicit additional service work identified by technician’s inspection and found during repair of the equipment
Assign SPG’s or estimated repair times to work order segments
Supervise repairs and manage service jobs
Approve technician’s service report and perform final inspection of the machine
Review invoice with customer prior to closing work order
Invoice customer, internal, and warranty work
Qualification
Required
High School diploma or equivalent experience
Outstanding interpersonal and customer service skills
Strong technical background
Strong communication skills
Ability to multi-task
Knowledge on Service Department Operations and heavy equipment technology
Benefits
Low Deductible Medical/Dental/Vision
401K and Roth IRA Options Available
401K Match and Profit Share
Life/AD&D
Online Learning / JDU
Paid Time Off
Asset Investment
4Rivers Employee Discount / ADP LifeMart Discounts
Customized Career Path
Company
4Rivers Equipment
For nearly a century, we’ve been forging long-term relationships with construction and forestry professionals.
Founded in 1926
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Larry Rutz
CFO
Recent News
2025-10-02
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