Led Teller Corpus Christi Ayers jobs in United States
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PNC ยท 6 hours ago

Led Teller Corpus Christi Ayers

PNC is a bank that values its employees and is committed to delivering exceptional customer experiences. As a Lead Teller, you will coach and supervise tellers, educate customers on financial products, and ensure efficient branch operations while fostering a customer-focused environment.

BankingFinanceFinancial Services
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Responsibilities

Coaches, mentors and leads tellers by example to deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet
Processes a variety of customer interactions
Educates customers on alternatives available for their financial interactions
Identifies banking opportunities during the customer interaction and refers as appropriate
Coaches, mentors and leads tellers by example in identifying opportunities through meaningful conversations with customers, making appropriate referrals to branch staff
Coaches, mentors and leads tellers by example in performing lobby engagement activities to connect with customers and position PNC products to meet their needs
Educates customers on options for managing financial transactions by leveraging technology, tools and resources
Coaches, mentors and leads tellers by example with clear communication skills, transaction handling and problem resolution processes
Assists the Branch Manager in performance management and new hire selection processes
Coaches, mentors and leads tellers by example in adhering to all policies and procedures, demonstrating sound judgment within established limits
Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner

Qualification

Customer Experience (CX)Coaching OthersIdentifying OpportunitiesBankingCustomer ServiceLeveraging TechnologyAccountabilityClient LoyaltyProactive SalesAccuracyAttention to DetailEffective CommunicationsProblem Solving

Required

1+ years of related experience
High school diploma or GED or related experience or product knowledge to accomplish primary duties

Preferred

Bilingual Spanish Preferred
Accountability
Banking
Client Loyalty
Customer Experience (CX)
Customer Service
Identifying Opportunities
Leveraging Technology
Proactive Sales

Benefits

Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level and years of service

Company

PNC is a financial service company providing bank deposits products and services to its community.

Funding

Current Stage
Public Company
Total Funding
unknown
1975-11-17IPO

Leadership Team

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Keith Hayes
SVP, PNC Aviation Finance
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M
Michael Gaber
Senior Vice President - Originations
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Recent News

Company data provided by crunchbase