OpenSesame · 18 hours ago
Sales Operations Partner
United States
Full-time
Remote
Mid, Senior Level
$100K/yr - $120K/yrOpenSesame is transforming workforce development with an AI-powered marketplace of over 50,000 skill-building courses. The Sales Operations Partner – Direct Sales role is critical for ensuring operational clarity and predictability in revenue generation, partnering closely with Sales leadership to maintain pipeline integrity and forecast accuracy.
EdTechEducationVirtual Workforce
Responsibilities
Develop a deep understanding of the Direct Sales motion, segments, and current performance drivers
Build strong working relationships with Sales leadership, Enablement, SDR, Partner, Finance, and Business Systems
Audit pipeline health, stage integrity, forecasting accuracy, and inspection cadence
Assess territory design, quota coverage, and capacity assumptions
Identify the most significant friction points impacting seller efficiency or sales forecast reliability
Assess sales tech stack and utilization of tools to make recommendations to improve
Deliver a clear current-state assessment with prioritized recommendations
Establish a consistent weekly pipeline inspection and forecasting cadence with Sales leadership
Implement clear pipeline hygiene standards, including stage criteria, aging thresholds, and close-date discipline
Validate or refine territory and account assignment models
Deliver actionable funnel, velocity, and win-rate insights by segment and rep cohort
Partner with Business Systems to scope and prioritize CRM and workflow improvements
Align with Enablement on changes requiring seller communication or reinforcement to drive best practice process and tool adoption
Own pipeline health, stage integrity, and inspection standards across the Direct Sales motion
Lead a consistent forecasting cadence with Sales leadership, surfacing risk early and pressure-testing assumptions
Stabilize territory design, account assignments, and quota coverage
Audit CRM workflows and reporting to identify the highest-impact opportunities to reduce seller friction
Consistently audit lead and opportunity adoption, pipeline health and forecast accuracy to provide timely coaching, boost forecast accuracy and enable confidence in numbers for Finance forecasting practice
Assess territory, quota, and coverage framework aligned to growth plans. Make recommendations to improve if required
Surface repeatable insights on ICP fit, deal quality, and conversion drivers
Establish durable reporting and inspection views trusted by Sales leadership
Create feedback loops to Marketing, Product, and Enablement based on field data
Deliver clear, defensible forecasts trusted by Sales leadership and Finance
Provide actionable insights on funnel performance, win rates, velocity, and deal quality by segment and rep cohort
Diagnose performance gaps rooted in process, ICP fit, coverage, or deal quality — not coaching
Partner with SDR Ops and Analytics to refine ICP definitions, account fit, and lead-to-opportunity handoffs
Translate field insights into concrete recommendations for Marketing, Product, and Enablement
Own and evolve territory, quota, and capacity frameworks aligned to quarterly and annual planning cycles
Maintain durable reporting and inspection views that support planning and decision-making
Continuously improve CRM systems and workflows in partnership with Business Systems, ensuring adoption and seller trust
Serve as a long-term operational partner to Sales leadership, balancing speed with discipline as the business scales
Qualification
Required
Proven examples from your career that show you can build systems, drive alignment, and create impact at scale
Self-starters with a track record of follow-through, curiosity, and results
Motivated to learn, comfortable with experimentation, and excited about how technology can make sales more human
Benefits
ISOs
Health insurance
401(k) matching
Paid time off
Company
OpenSesame
OpenSesame is an e-learning company that provides online training courses for businesses and employees.
Founded in 2011
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$97MKey Investors
JMI EquityFTV CapitalAltos Ventures
2021-07-22Series D· $50M
2019-05-28Series C· $28M
2016-09-27Series B· $9M
Leadership Team
Don Spear
CEO
Joshua Blank
President (Co-Founder)
Recent News
Company data provided by crunchbase