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ALTA IT Services, LLC · 2 hours ago

Sr Program Manager - Healthcare

Reston, VA

Contract

Hybrid

Senior Level, Lead/Staff

10+ years exp

ALTA IT Services, LLC is a leader in delivering outsourced services and workforce solutions across North America. The Sr. Program Manager oversees end-to-end delivery of internal and client-facing initiatives, ensuring program alignment across business, operations, and technology teams, while managing interdependencies and driving successful implementation of healthcare products.

ConsultingInformation TechnologyStaffing Agency

Growth Opportunities

Responsibilities

Coordinates with internal client and internal teams to launch, maintain, and enhance complex programs. Guides internal clients through key decisions and communicates and coordinates activities internally and across network of partners

Manages and updates Project Schedule, Issues/Action Items/Risks, Installation Checklist, and Shipping Register

Identifies and articulates new customer needs to the technology team

Manages all aspects of implementation including ordering applicable equipment, overseeing installation, assisting with and supporting of account creation, managing communications, and reconciling inventory upon completion

Ensures and drives deliverables to completion per the implementation schedule

Conducts training for customers

Qualification

Program managementHealthcare experiencePMP certificationComplex program deliveryStakeholder managementProject planningTechnical fluencyCommunication skillsMentoringProblem-solving

Required

10+ years of experience in program operations, program delivery, or enterprise-level project/program leadership

3+ years specifically in a program management capacity leading complex, cross-functional initiatives

Prior experience working directly with executives, senior leadership, and enterprise stakeholders in high-visibility environments

Demonstrated ability to lead multi-track programs, manage interdependencies, and drive alignment across both business and technology teams

Strong background working 'in the trenches' with delivery teams— application, infrastructure, and cross-functional business units

Proven success launching large-scale systems or platforms in complex enterprise environments

Strong business acumen coupled with the ability to partner effectively with technical teams (coding/hands-on engineering not required, but strong technical fluency is)

Complexity-driven environment experience: enterprise-scale implementations, multi-system integrations, and large stakeholder landscapes

Bachelor's Degree in Business Management or related field

In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience

PMP (Project Management Professional) – Required

Expert-level ability to recognize, analyze, and solve complex operational and program-level problems

Proficient with project planning, program life cycle development, and enterprise-level coordination

Expert proficiency in Microsoft Office and common PM tools

Exceptional written and verbal communication with demonstrated executive presence

Ability to lead, mentor, and guide project managers and cross-functional contributors

Strong ability to influence decision-making, align stakeholders, and drive forward momentum across large organizations

Preferred

Healthcare commercial payor experience – highly preferred

Experience delivering or implementing healthcare products – highly preferred, particularly products requiring significant updates or modifications to existing systems

Master's degree

PgMP (Program Management Professional) – Preferred