John H. Carter Company, Inc. · 1 hour ago
Outside Sales - Maintenance Service Sales
Baton Rouge Metro
Full-time
Onsite
Mid Level
3+ years expJohn H. Carter Company, Inc. is seeking an Outside Sales professional to enhance their maintenance service sales. The role focuses on building strong customer relationships, understanding customer needs, and supporting operational efficiency in service execution.
ComputerConsumer ElectronicsInformation TechnologyManufacturingVirtual Reality
Hiring Manager
Carrie Harper
Responsibilities
Focuses on services value the Customer needs
Build strong, mutually beneficial, enduring Customer relationships
Understands and communicates Customer needs and business strategy/initiatives to ensure continued leadership in delivering creative services solutions
Identifies and tracks all maintenance outages and service spending events
Support our customers’ drive/need for outage execution, operational efficiency and effectiveness
Support our customers’ needs from the day-to-day support required from our customer service, inside sales, field service technicians and manufacturer’s support teams
Maintains a high degree of industry knowledge and awareness including: trends, technology advancement, significant accomplishments by others in the business, state of the competition, and significant events related to the Company’s business and the customer businesses
Identifies, establishes, and maintains business relationships with customers final decision makers and managers who influence the selection of solutions
Maintains a thorough understanding of the customer’s business, including products and processes, markets served, key customers, industry dynamics that effect the customer’s business, and events that influence the customer’s profits and therefore their accessible spend and drivers for that spend
Identifies the customer’s Critical Success Factors (CSF), Key Performance Indicators (KPI), and key initiatives to support development of account plans, sales strategies, and project justifications
Qualification
Required
Strong technical background in process control, instrumentation, electrical and automated service solutions
Excellent communications (presentation, verbal, and written skills) and interpersonal skills
Highly effective at building long-term relationships
Experience in negotiating contracts, deal making and making presentations
Strong ‘Customer First' focus
Effective at dealing with a variety of Customer roles, including senior positions
Ability to navigate ambiguous situations
Strong team player
Entrepreneurial work ethic
Knowledge of Emerson\Emerson Process Management organization
Basic knowledge of the entire Emerson Process Management offering
Understanding of customers' organizations, business models and processes
Understanding of customers' Value Chain
Manages across multiple divisions, companies, and organizations
Experienced with the outage planning process
Proficient with Microsoft Office applications
Ability to learn and utilize computer-based programs such as CRM and SharePoint
Willingness to work the hours needed to meet customer requirements
Trade school or college
Preferred
3 years or more in industrial or adjacent segment outside sales or engineering/maintenance/process control experience in a process plant
Company
John H. Carter Company, Inc.
John H. Carter Company is an industrial automation company providing DeltaV process control systems and instrumentation solutions.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase