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Riverstone Logistics · 3 hours ago

Operations Coordinator, Returns

Orlando, FL

Full-time

Onsite

New Grad, Entry Level

Riverstone Logistics is committed to being an honest and reliable freight forwarding partner. The Returns Coordinator supports the site leader to ensure operational effectiveness and manages inventory returned to the site, while ensuring KPIs are met through proper planning and scheduling of distribution services.

Freight ServiceLogisticsTransportationWarehousing

Responsibilities

Adhere to LEAN six sigma principles throughout the warehouse

Following SOPs for the product return and truck check-in process each day

Ensuring accuracy with reason codes for each item that is returned to the facility

Ensuring timely reporting of returns compliance

Ensuring key performance indicators are met

Support for activities related to dispatching, routing, and tracking transportation

Supporting an environment that fosters open and positive team communication

Building a strong rapport with our Motor Carriers and clients

Holds Motor Carriers accountable for returned/damaged product and reports findings to site leadership

Communicate daily/shift goal of facility and group(s); devise, communicate and implement plans to obtain operational goals; work with and motivate employees to ensure goal achievement; provide progress or constraint updates to management and implement corrective measures as needed

Performing other duties as assigned