Rivell, LLC - Managed IT Services provider ยท 1 week ago
Computer Technician
Sewell, NJ
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $60K/yrRivell, LLC is a reputable Managed Services Provider based in Sewell, New Jersey, specializing in comprehensive IT solutions. As a Computer Technician, you will provide technical support to clients, diagnose and resolve hardware and software issues, and ensure the smooth operation of their IT systems.
Information TechnologyService IndustrySoftware
Responsibilities
Provide technical support to clients via phone, email, or onsite visits, addressing hardware, software, and network-related issues
Install, configure, and troubleshoot desktops, laptops, printers, and peripherals
Perform hardware repairs and upgrades, such as replacing faulty components or installing memory and storage upgrades
Install and configure operating systems and software applications based on client requirements
Document support tickets, resolutions, and troubleshooting steps in the ticketing system
Assist in the setup and deployment of new IT equipment and systems
Qualification
Required
CompTIA A+ certification or equivalent experience
Experience providing technical support in a helpdesk or service desk environment
Strong knowledge of Windows operating systems, hardware troubleshooting, and software applications
Excellent communication, problem-solving, and customer service skills
Preferred
Associate degree or technical certification in Information Technology or a related field preferred
Benefits
Competitive salary
401(k) retirement plan
Paid time off
Comprehensive benefits package
Professional development
Certification reimbursement opportunities
Company
Rivell, LLC - Managed IT Services provider
Simplifying Your Technology, and Your Business We take care of the back end maintenance of your technology systems, so that you can take care of everything else without worry.
Founded in 1997
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase