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Allstate · 1 hour ago

Property Adjuster - Inside (Trainee) Long Island City, NY

New York, NY

Full-time

Hybrid

Entry Level

$64K/yr - $131K/yr

1+ years exp

Allstate is a company that has been protecting families and their belongings for over 90 years. They are seeking a Moderate Inside Property Adjuster to provide exceptional service by inspecting damages, investigating coverage, preparing estimates, and settling claims in a hybrid work environment.

BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital

No H1B

Responsibilities

Provide exceptional service to our policyholders

Virtually inspecting damages

Investigating coverage

Preparing estimates

Settling claims promptly and accurately

Interacting with customers, contractors, and vendors through various software platforms such as Xactimate and ClaimsX Video Collaboration

Using phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process

Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants

Utilize multiple tools to get the job done in a fast-paced environment

Keep a clear record of your work in a claims system

Ensuring timely and accurate documentation is completed as you work on each claim

Qualification

XactimateClaims negotiationProperty damage assessmentCustomer serviceEffective communicationEmpathyMultitaskingWorking independentlyCritical thinkingTime management

Required

1+ years of previous customer service experience required

Previous industry experience is highly desired

Proficiency in using Xactimate and other relevant software for virtual assessments is preferred

Ability to assess property damages and accurately determine claim coverage

Excellent negotiation and communication skills to interact with customers and stakeholders remotely

Ability to work independently and manage time efficiently in a virtual work environment

Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions

Residency within the posted location is mandatory for this role

As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire