Longfellow Communications ยท 6 hours ago
Account Manager
Portland, ME
Full-time
Onsite
Mid Level
3+ years expLongfellow Communications is a fast-growing strategic communications consulting firm seeking an Account Manager to support their clients and contribute to the firm's growth. The role involves managing client relationships, coordinating projects, and ensuring the successful execution of communications and marketing initiatives.
ConsultingDigital MarketingProfessional ServicesPublic Relations
Responsibilities
Serve as the primary day-to-day contact for assigned clients, managing relationships and ensuring a high level of client satisfaction
Lead client stewardship meetings, status updates, and strategic discussions
Translate client objectives into actionable project plans and clearly scoped deliverables
Coordinate internal teams to ensure projects are executed on time, on budget, and in alignment with strategy
Manage project timelines, workflows, and priorities across multiple clients, utilizing Asana or similar project management tools
Assist in executing various communications and marketing deliverables as needed to support alignment with client goals/strategy
Identify opportunities to deepen client relationships and support the expansion of scopes of work
Support the growth of the firm by contributing to process improvements, internal planning, and firm-wide initiatives
Support the Principal in business operations tasks as needed, which may include internal coordination, planning, or special projects
Monitor client news, industry trends, and public affairs issues relevant to client work
Qualification
Required
Ability to work independently with limited direction while managing multiple priorities
Strong interpersonal skills and comfort interfacing with diverse clients in professional settings
Excellent organizational, communication, and problem-solving skills
Ability to learn and communicate about complex or technical topics
Strong project management skills with attention to detail
Ability to collaborate effectively as part of a multi-functional team
Preferred
Experience using Asana project management platform preferred
Familiarity with communications, marketing, or public relations workflows preferred
Bachelor's degree in communications, marketing, business, or a related field preferred
Three or more years of experience in account management, client services, communications, marketing, or a related field preferred
Company
Longfellow Communications
Longfellow Communica provides strategic communications consulting, including public relations and digital marketing.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Jessica James
Founder & Principal
Company data provided by crunchbase