The Burks Companies Inc ยท 3 hours ago
TAHOE_ QA Inspector
The Burks Companies, Inc. (TBC) is looking to hire full-time Housekeeping Quality Assurance Inspectors. This role involves inspecting the cleanliness of guest rooms and other areas to ensure high standards are met for guest satisfaction.
Facilities Support Services
Responsibilities
Customer Service: Responds promptly to customer needs, requests for service and assistance. Respond to special requests from guests
Team Work: Treats people with respect. Keeps commitments. Upholds organizational values. Assists with preventative cleaning programs as assigned
Quality: Demonstrates accuracy and thoroughness; monitors own work to ensure quality. Maintains cleanliness of storage room and stock carts
Quantity: Meets productivity standards and completes work within a timely manner. Completes rooms within approved budget and time
Safety and Security: Observes safety and security procedures; reports potentially unsafe conditions; uses chemicals and equipment properly
Responsible for any assigned keys and for following key control policies
Dependability: Is consistently at work and on time. Arrives at scheduled meetings and appointments on time. Is able to meet the demands of the industry with regard to working holidays and weekends
Initiative: Volunteers readily. Asks for and offers help when needed. Check with supervisor upon completion of room assignments before leaving for the day
Compliance: Report all lost and found articles and maintenance issues to supervisor. Reports all "Do not Disturbs" and "Refuse Services" to supervisor
Qualification
Required
21 years old or older
Knowledge of computers
Possess a good command of the English language (Bi-lingual is a plus) and ability to clearly and pleasantly communicate with guests and fellow team members
Thorough knowledge of hotel services
Must have professional image and personality exuding confidence and team building skills
Ability to focus attention to details and be able to organize, prioritize and follow up
Ability to maintain confidentiality and security of all guests and general hotel information
Ability to work flexible hours, including weekends and evenings if necessary
Work experience as a Housekeeping Supervisor and/or QA Inspector or similar role is a positive
Hands-on experience with cleaning and maintenance tasks for large organizations
Excellent organizational and communication management skills
Stamina to handle the physical demands of the job
Customer Service: Responds promptly to customer needs, requests for service and assistance. Respond to special requests from guests
Team Work: Treats people with respect. Keeps commitments. Upholds organizational values. Assists with preventative cleaning programs as assigned
Quality: Demonstrates accuracy and thoroughness; monitors own work to ensure quality. Maintains cleanliness of storage room and stock carts
Quantity: Meets productivity standards and completes work within a timely manner. Completes rooms within approved budget and time
Safety and Security: Observes safety and security procedures; reports potentially unsafe conditions; uses chemicals and equipment properly
Responsible for any assigned keys and for following key control policies
Dependability: Is consistently at work and on time. Arrives at scheduled meetings and appointments on time. Is able to meet the demands of the industry with regard to working holidays and weekends
Initiative: Volunteers readily. Asks for and offers help when needed. Check with supervisor upon completion of room assignments before leaving for the day
Compliance: Report all lost and found articles and maintenance issues to supervisor. Reports all 'Do not Disturbs' and 'Refuse Services' to supervisor
Preferred
Previous commercial cleaning or hospitality experience would be a plus!
High School diploma or equivalent is preferred
Six months previous housekeeping experience is a plus
Benefits
Medical
Dental
Vision
Life insurance
Direct deposit
Holiday and vacation pay
Company
The Burks Companies Inc
The Burks Companies (TBC) provides integrated facilities maintenance services - janitorial, building engineering and maintenance, hvac, project management, aseptic cGMP cleaning, grounds maintenance and other facilities maintenance related services.
Funding
Current Stage
Late StageCompany data provided by crunchbase