Apply on Employer Site

Altru Health System · 23 hours ago

Payment Specialist

Grand Forks, ND

Full-time

Onsite

New Grad, Entry Level

$17.07/hr - $25.60/hr

Altru Health System is dedicated to providing exceptional care and support to its community. The Payment Specialist is responsible for processing payments, managing accounts receivable, and ensuring compliance with financial procedures, while also supporting continuous improvement efforts within the organization.

Health CareHospitalNon Profit

Responsibilities

Assists customers who are making payments by completing accurate written receipts, providing correct change, and providing correct account information in a manner consistent with Altru Health System’s Customer Service Standards

Learns and utilizes current credit card approval systems to ensure proper processing of authorizations, posting and balancing of credit card payments

Reconciles and prepares deposit, communicating accurately and effectively with other staff/departments involved in the cash management process. Posts assigned receipts manually into appropriate patient accounting system, balancing posting to cash, checks, wire, and credit card totals

Coordinates and communicates split payment posting with other Business Office and Accounting staff to ensure accurate and timely posting

Posts zero payments to appropriate accounts, analyzes the reasons for denials and passes information to appropriate denial/follow-up areas. Interprets and documents payment, adjustment, and denial information from Explanations of Benefits into appropriate patient accounting notes

Completes downloads and uploads of assigned electronic remittance files into appropriate patient accounting system, analyzing and editing data to ensure proper posting and balancing of payments and/or adjustments

Analyzes insurance payments and adjustments to verify they are made according to our insurance contracts and to identify possible incorrect payments/discounts

Performs other duties as assigned or needed to meet the needs of the department/organization

Qualification

Payment processingAccounts receivable resolutionElectronic remittance filesInsurance payment analysisCustomer serviceData analysisCommunication skillsTeam collaborationAttention to detail

Required

Proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members

Ability to assist customers who are making payments by completing accurate written receipts, providing correct change, and providing correct account information

Experience in learning and utilizing current credit card approval systems to ensure proper processing of authorizations, posting and balancing of credit card payments

Ability to reconcile and prepare deposits, communicating accurately and effectively with other staff/departments involved in the cash management process

Experience in posting assigned receipts manually into appropriate patient accounting system, balancing posting to cash, checks, wire, and credit card totals

Ability to coordinate and communicate split payment posting with other Business Office and Accounting staff to ensure accurate and timely posting

Experience in posting zero payments to appropriate accounts, analyzing the reasons for denials and passing information to appropriate denial/follow-up areas

Ability to interpret and document payment, adjustment, and denial information from Explanations of Benefits into appropriate patient accounting notes

Experience in completing downloads and uploads of assigned electronic remittance files into appropriate patient accounting system, analyzing and editing data to ensure proper posting and balancing of payments and/or adjustments

Ability to analyze insurance payments and adjustments to verify they are made according to our insurance contracts and to identify possible incorrect payments/discounts

Ability to perform other duties as assigned or needed to meet the needs of the department/organization