Alexander Shunnarah Trial Attorneys · 2 hours ago
Client Solutions Advisor (Sales Role!)
Birmingham, AL
Full-time
Onsite
Mid LevelAlexander Shunnarah Trial Attorneys is a rapidly growing personal injury law firm based in Alabama, dedicated to providing exceptional service to clients. They are seeking a Client Solutions Advisor, a sales professional responsible for guiding prospective clients through the hiring process and converting leads into signed clients.
Consulting
Responsibilities
Serve as the first point of contact for prospective clients, with a focus on converting leads into signed, paying clients
Conduct in-depth phone consultations to understand legal needs, explain next steps, and communicate the firm’s value
Manage objections, discuss fees confidently, and guide clients through the hiring and payment process
Maintain timely follow-up using CRM systems to maximize conversion rates
Collaborate with attorneys and staff to ensure a seamless handoff once a client retains our services
Track metrics and maintain accurate records of conversations, follow-ups, and outcomes
Provide a high level of empathy, professionalism, and clarity during stressful and emotional client situations
Qualification
Required
Driven, persuasive, emotionally intelligent sales professional
Ability to connect quickly and build confidence
Skill in overcoming objections and securing paid retainers
Experience in conducting in-depth phone consultations
Ability to manage objections and discuss fees confidently
Experience in maintaining timely follow-up using CRM systems
Collaboration with attorneys and staff for seamless client handoff
Ability to track metrics and maintain accurate records
High level of empathy, professionalism, and clarity during stressful situations
Preferred
Experience in persuasion-heavy, emotionally charged, or urgency-based sales environments
Experience in rehab admissions / treatment center intake
Experience in car sales, finance managers, desk managers, or closers
Experience in high-ticket phone sales or call-center sales roles
Experience in insurance sales
Experience in bail bonds intake
Experience in collections or payment negotiation roles
Any role requiring confident conversations about pricing, urgency, and objection handling
Exceptional verbal communication and emotional intelligence
Strong closer mentality; can ask for the sale and secure commitment
Comfortable discussing fees and guiding people into payment decisions
Thrives in a fast-paced environment with fluctuating call volume
Compassionate tone paired with confident direction
Highly organized with strong follow-up discipline
Able to stay calm and structured when dealing with people under stress
Company
Alexander Shunnarah Trial Attorneys
Alexander Shunnarah Trial Attorneys is a premier Birmingham personal injury law firm started by Alexander Shunnarah.
Founded in 2001
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Alexander Shunnarah
President/CEO
Katie Copeland
Personal Assistant To Chief Executive Officer
Company data provided by crunchbase