Natura Pest Control LLC ยท 3 days ago
Bilingual Spanish Customer Service Representative
Meridian, ID
Full-time
Hybrid
New Grad, Entry Level
$18/hr - $20/hrNatura Pest Control is seeking a Bilingual Spanish Customer Service Representative who thrives in structured environments and can adapt to challenges. The role involves being the first point of contact for customers, managing inquiries, scheduling appointments, and resolving concerns with empathy and efficiency.
AgricultureEnvironmental ConsultingFarmingNatural Resources
Responsibilities
Respond promptly and effectively to customer inquiries via phone, email, and chat
Schedule and coordinate service appointments, ensuring smooth technician dispatching
Resolve customer concerns with empathy and efficiency, following up as needed
Collaborate with team members to improve service delivery and customer satisfaction
Qualification
Required
Bilingual in Spanish
Dependable communicator
Ability to thrive in structured environments
Ability to stay calm and effective in chaotic situations
Proactive in taking initiative
Ability to solve customer issues
Ability to improve processes
Team player who collaborates across departments
Maintains personal accountability
Ability to build rapport with customers and coworkers
Ability to respond promptly and effectively to customer inquiries via phone, email, and chat
Ability to schedule and coordinate service appointments
Ability to resolve customer concerns with empathy and efficiency
Ability to collaborate with team members to improve service delivery and customer satisfaction
Must be able to pass a Drug Test (THC Friendly)
Must submit to a Background Check
Employment is contingent on results of Drug Test and Background Check
Benefits
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance
Work from home
Company
Natura Pest Control LLC
Natura Pest Control is a family-first business that cares about your loved ones like our own, so we know how important it is to keep your home free from spiders, insects, rodents and harmful pesticides.
Founded in 2009
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase