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Omni Hotels & Resorts · 3 hours ago

Assistant Director of Revenue

Boston, MA

Full-time

Onsite

Lead/Staff, Director/Executive

$90K/yr - $90K/yr

5+ years exp

Omni Hotels & Resorts is a luxury hotel chain, and they are seeking an Assistant Director of Revenue for their Boston location. The role involves overseeing Group Rooms Coordinators and assisting the Director of Revenue Management in various revenue optimization strategies to maximize hotel occupancy and revenue.

ConsultingEventsFood and BeverageHospitalityResorts

H1B Sponsor Likely

Responsibilities

Manage on-property Group Rooms Coordinators and assist with their job duties, as needed

Assist the Director of Revenue Management in monitoring and analyzing Group and Transient demand patterns

Assist the Director of Revenue Management in setting strategies to fill hotel occupancy utilizing demand and pattern management

Assist the Director of Revenue Management in monitoring and analyzing the effectiveness of restrictions and other selling strategies

Assist the Director of Revenue Management in monitoring and analyzing future turndowns and lost business to maximize revenue and occupancy

Assist the Director of Revenue Management in maintaining inventory and parity rate controls on all third-party websites, as needed

Assist the Director of Revenue Management in producing a 12-month rolling forecast

Produce and distribute the 21-day operations forecast

Produce and distribute Group Pickup Report and run the effective meeting once a week

Provide directional feedback on group block pick-up and slippage

Audit group resumes prior to the group arrival. Audit routing, notes and other details to ensure flawless group rooming list maintenance

Attend/Chair the Groups Approaching Cutoff meeting, ensuring patterns, over-block, and low pickup situations are addressed

Attend and participate in weekly Strategy, Sales and daily Business Review meetings

Attend monthly credit meeting to ensure group billing, no show revenue and special package rates are posting correctly

Meet with meeting planners, as necessary, and attend pre-convention meetings as necessary

Be the active contact with all operational departments including participation in “staff” and “ops” meetings and act as the reservations department representative. Ensure all relevant meeting material is disseminated to the reservations department staff

Conduct/Chair the weekly strategy meetings in the absence of the Director of Revenue Management

Ensure staff can describe all hotel accommodations and effectively sell upgrades and suites

Confirm that the operational team has all the tools needed to quickly identify and produce package offers flawlessly on an ongoing basis

Be the telephone and email “point of contact” for the reservations management questions including rate offers, date change issues, ESP rate availability questions/calls, late cancellation/no-show and other fee waiver consideration

Oversee accurate input of reservations into the system from internal and external sources

Ensure that all calls and emails are acknowledged on a timely basis to internal and external customers

Maintain thorough knowledge of hotel services and events

Have knowledge of local market and provide directional feedback given this knowledge

Conduct daily Revenue Stand Up meeting to discuss and coordinate which tasks the agents are prioritizing each day

Ensure Revenue staff is well trained and receives ongoing training as needed on all systems including ORS, PMS, Opera Cloud, FDC, Extranets, and SQL Server reporting

Prepare and conduct performance appraisals for Group Reservations Coordinators (GRC’s) / Revenue staff

Maintain an efficient and professional working environment with open communication

Maintain strong interdepartmental communication particularly with the sales, convention services, front office and accounting teams

Maintain strong communication lines and relationship with Omni CRO for packages, hotel detail, special promotions, access exclusion management, etc

Ensure group commissions are processed within 3 business days after checkout and assist Accounting with research on miscellaneous Travel Agent requests on commissions past due

Qualification

Revenue ManagementForecastingBudgetingP&L analysisReservation systemsHotel product knowledgeStress managementMulti-taskingCommunication skillsMentoring

Required

Position requires a minimum of five years previous Revenue Management experience

This role is based on the property with limited travel

Understands Revenue Management theory and practice and ability to perform critical analysis

Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities

Comprehension of technical applications of reservation systems

Understanding of hotel product and market conditions

Strong understanding of forecasting, budgeting, scheduling, inventory controls, P&L analysis

Must possess the ability to handle stressful daily operations

Clear, concise written and verbal communication skills. Candidate must be comfortable speaking to guests and conducting meetings

Must be able to work a variety of shifts, including weekends and holidays

Demonstrated ability to mentor and develop growing talent for the company

Preferred

Minimum (7) years of hotel experience is preferred: Revenue, front office, sales, and/or reservations

High School Diploma or Equivalent required; bachelor's degree or Equivalent preferred

Benefits

A culture of fun, inclusion, and growth

Complimentary meals

Health Insurance and matching 401(k) after one year

Generous Paid Time Off offered after 90 days

Performance-driven, ALL-IN culture

Discounted associate rates at Omni properties nationwide

Company

Omni Hotels & Resorts

Glassdoor4.0

Omni Hotels creates memorable guest experiences at 60 luxury hotels and resorts in North America

Founded in 1983

Dallas, Texas, USA

10001+ employees

http://www.omnihotels.com/

H1B Sponsorship

Omni Hotels & Resorts has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3)