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Osaic · 4 hours ago

Transitions Processing Specialist

Oakdale, MN

Full-time

Hybrid

Entry, Mid Level

$45K/yr - $55K/yr

2+ years exp

Osaic is a company in the financial services sector, and they are seeking a Transitions Processing Specialist. This role involves the accurate processing of client account paperwork, providing support to financial advisors, and ensuring efficient operations within Brokerage Operations.

Business DevelopmentFinancial ServicesWealth Management

Responsibilities

Reviewing data provided by financial professionals and generating all necessary paperwork to client for signature

Provide a high level of service and support to independent financial advisors nationwide

Review, process and follow up on various brokerage and non-brokerage account requests

Must act as subject matter expert for several different responsibilities within brokerage Operations

Act as back-up to co-workers by cross-training on all department functions and demonstrate flexibility to respond to influx of workflow

Interact with clearing firm on routine brokerage account processing requests; provide timely updates and statuses in contact management and workflow systems

Pay close attention to detail, process work accurately and work on repetitive tasks

Answer internal and external phone calls; make outbound phone calls to our advisors

Update contact management systems with professional grammar and spelling

Exercise judgment to know when to escalate issues to manager or supervisor

Flexibility is required to respond to increases in workflow

All other duties as assigned

Qualification

Financial services experienceMicrosoft ExcelNetX360SalesforceFINRA Series 7WealthscapeEnvestnetClient-focusedTeam-orientedOrganizational skillsTime management skills

Required

Minimum of high school diploma or equivalent is required

2-3 years relatable or transferable work experience; financial services experience preferred

Must be proficient in the following Microsoft programs: Excel, Word, Outlook, Edge, Teams

Must become proficient with the following systems: NetX360, Wealthscape, Front-End Imaging (FEI), Salesforce (contact management and imaging workflow systems), eQuipt and other assigned back-office functions

Must acquire and retain knowledge of securities industry rules and best practices regarding brokerage account operations and have strong organizational and time management skills

Must be team-oriented and client-focused

Ability to work overtime, including weekends, as needed to support heavy work volume when applicable