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Farm Credit Services of America · 10 hours ago

Customer Experience Specialist - Temp

Madison, MN

Part-time

Onsite

New Grad, Entry Level

Farm Credit Services of America is a financial cooperative dedicated to serving rural America. They are seeking a Customer Experience Specialist to deliver exceptional service and support to customers and teammates, with responsibilities including managing phone calls, assisting walk-in traffic, and handling basic transactions.

AgricultureFinancial Services

Growth Opportunities

H1B Sponsor Likely

Hiring Manager

Mindy Holm

Responsibilities

Phones: Answer and manage incoming phone calls, direct inquiries to appropriate teammates, and provide excellent customer service

Walk-in Traffic: Greet and assist current and potential customers, ensuring a positive and professional experience

Basic Transactions: Key in simple transactions and maintain accurate records

Scan/Index: Scan documents, index them into our system, and ensure proper filing for easy retrieval

Order and Restock Supplies: Monitor inventory levels, order and restock office supplies as needed, and ensure availability of essential materials

Meeting Preparation: Assist with preparing for meetings, including ordering and arranging lunch and other refreshments

Mail/Distribution: Handle incoming and outgoing mail, distribute it to the appropriate departments or teammates

Qualification

Customer serviceOrganizational skillsCommunication skillsBasic computer applicationsOffice equipment proficiency

Required

High school diploma or equivalent

Proficient in basic computer applications and office equipment

Ability to handle multiple tasks and prioritize effectively

Excellent communication skills, both verbal and written

Strong organizational skills and attention to detail

Preferred

Previous office experience preferred but not required

Company

Farm Credit Services of America

Farm Credit Services of America provides credit and crop insurance services to farmers.

Founded in 1916

Omaha, Nebraska, USA

1001-5000 employees

https://www.fcsamerica.com/

H1B Sponsorship

Farm Credit Services of America has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (8)

2024 (5)

2023 (7)

2022 (11)

2021 (8)

2020 (6)