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M1 Global Security · 2 hours ago

Director of Global Security Operations & Program Development

Dallas, TX

Full-time

Hybrid

Director/Executive

10+ years exp

M1 Global is a trusted security partner to Fortune 500 companies worldwide, focusing on complex enterprise environments. The Director of Global Security Operations & Program Development will lead the evolution of security services, bridging client requirements with operational execution and overseeing the development of SOC programs.

Security & Investigations

Responsibilities

Own the design, standardization, and scalability of M1 Global’s hybrid and virtual SOC programs across enterprise clients

Serve as the global Program Owner and Subject Matter Expert for SOC operating models, staffing tiers, escalation frameworks, and performance standards

Define and maintain SOC technology architecture, including monitoring tools and full integration with the Aurix™ platform

Translate complex client requirements—particularly Tier-1, mission-critical environments—into executable operational standards

Establish consistent SOC workflows across Dispatch, Incident Management, Crisis Response, and Intelligence functions

Convert client-specific systems and processes into internal training programs, technical job descriptions, and readiness standards

Validate technical capability and preparedness of SOC teams supporting high-risk and global contracts

Act as the technical authority during sales pursuits, RFPs, and client presentations, ensuring solutions are operationally sound and scalable

Partner with Business Development to support accurate staffing models, technology assumptions, and solution design

Define KPIs, SLAs, and QA metrics while driving continuous improvement across SOC operations

Qualification

Security operations experienceSOC managementHybrid SOC designCrisis responsePhysical security operationsIncident managementExecutive communicationSecurity automation platformsBachelor’s degreeTechnical job descriptions

Required

10+ years of progressive experience in security operations, SOC management, or enterprise security program design

Proven experience designing and operating hybrid and/or virtual SOC environments for enterprise or mission-critical clients

Strong command of physical security operations, incident management, crisis response, intelligence and escalation frameworks

Demonstrated ability to translate complex, client-specific technical requirements into scalable operational programs

Experience supporting Tier-1, Fortune 500, or fast-paced technology-driven environments (e.g., data centers, global operations)

Strong familiarity with security automation platforms, Physical Security Information Management (PSIM) systems, intelligence software platforms, monitoring tools, and integrated command incident management systems, and other platforms

Strong executive communication skills with experience partnering with sales, business development, and senior client stakeholders

Bachelor's degree in Security Management, Criminal Justice, International Relations, or a related field (Master's preferred)

Must be willing to participate in the Company's pre-employment screening process and continuously meet any applicable state, county, and municipal requirements