Westfield Bank · 13 hours ago
Senior Teller II (FT) Enfield Branch
Westfield, MA
Full-time
Onsite
Mid, Senior Level
0+ years expWestfield Bank is a financial institution seeking a Senior Teller to assist in supervising the teller line at the Enfield Branch. The role involves providing quality service to customers, supervising teller operations, and ensuring compliance with bank policies and procedures.
BankingFinanceFinancial ServicesInsuranceRetailWealth Management
Responsibilities
Adheres to established Westfield Bank customer service standards
Applies the Westfield Bank Service and Sales Process during customer interaction to acquire and enhance customer relationships if applicable
Provides information regarding bank products to all potential customers both retail and commercial
Assists in supervising the teller line by:
Allocating and coordinating the work flow in the absence of the Head Teller
Guiding and advising subordinates in the more complex phases of their work
Training new employees
Assists with monitoring regulatory compliance
Helping to ensure operational excellence
Proves cash drawer at end of day
Meets assigned referral goals through referral of bank products and services to meet customers banking needs
May open new accounts as needed
Balances ATM
Maintains security of cash vault
Performs quarterly cash audits in the absence of the Head Teller
Independent performance of all teller transactions and night deposit bags
Must complete BSA, AML, and other Regulatory and Continuing Education as assigned
Must adhere to all bank and regulatory policies and procedures specific to position
Performs additional duties as requested
Qualification
Required
High School Diploma or GED required
Preferred
Minimum of 6 months of previous cash handling and customer service experience preferred
Company
Westfield Bank
Wealth management and insurance group.
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
$20M2021-05-04Debt Financing· $20M
2016-10-24IPO
Leadership Team
Jamie Garcia
Senior Vice President, Senior Lender, Connecticut
Allen Miles
Chief Lending Officer
Recent News
Morningstar.com
2025-12-18
Hartford Business Journal
2025-11-28
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