Apply on Employer Site

WRIGHT EQUITIES, INC. · 8 hours ago

Community Business Manager

Fresno, CA

Full-time

Onsite

New Grad, Entry Level

$18/hr - $18/hr

Wright Equities, Inc. is seeking a Community Business Manager to assist the community manager with the general operations of the apartment community. The role involves providing superior customer service to guests and residents, handling rent collection, and ensuring the community presents a professional environment.

Property ManagementReal EstateResidential

Responsibilities

Understand the housing needs of guests and residents

Communicate through words and actions that you are committed to helping guests and residents resolve their housing problems

Extend hospitality to guests and residents on the telephone, by e-mail, and in person at the community

Assist in collection of rents and other payments when due

Assist with daily banking

Assist with 3-day to Pay or Quit notices on delinquent residents by the 6th of each month and actively pursue collection of all outstanding rent balances

Conduct/Assist in a minimum of 50% move-in inspections with new residents

Conduct/Assist in a minimum of 50% of lease renewals

Assist with the entire move in process including the signing of new leases. Accompany residents to their new apartment to conduct walk-through and condition of the apartment and notate any defects that exist in the apartment at the time of move-in. Familiarize the resident with the community, its policies

Ensure that the community presents the most professional and comfortable environment for guests and residents

Organize and conduct initial move out inspections, final move-out and walk-through with resident’s and process move out dispositions

Inspect all common areas, model apartments, and vacant apartments. Report deficiencies to the community manager

Possess a comprehensive knowledge of current market conditions, the features, and amenities of competing apartment communities in the area. Identify the unique qualities that make the apartment community valuable and attractive

Assist with input of the invoices weekly

Assist with walk-ins, telephone inquiries, on-line leads, and other potential sales opportunities; accurately maintains traffic reports; conducts call-backs within 72 hours of initial contact. Greets prospective residents and show units

Assist with lease renewals; follows-up on all aspects of the lease renewal process as well as signing lease renewals

Qualification

Customer ServiceRent CollectionMarket KnowledgeLease ManagementCommunication Skills

Required

Assist the community manager with the general operations of the apartment community

Provide superior customer service to all guests and residents at the community

Help guests resolve their housing problems

Understand the competitive apartment market

Conduct/Assist in a minimum of 50% move-in inspections with new residents

Conduct/Assist in a minimum of 50% of lease renewals

Assist with the entire move in process including the signing of new leases

Accompany residents to their new apartment to conduct walk-through and condition of the apartment and notate any defects that exist in the apartment at the time of move-in

Familiarize the resident with the community, its policies

Ensure that the community presents the most professional and comfortable environment for guests and residents

Organize and conduct initial move out inspections, final move-out and walk-through with resident's and process move out dispositions

Inspect all common areas, model apartments, and vacant apartments

Report deficiencies to the community manager

Possess a comprehensive knowledge of current market conditions, the features, and amenities of competing apartment communities in the area

Identify the unique qualities that make the apartment community valuable and attractive

Assist with input of the invoices weekly

Assist with walk-ins, telephone inquiries, on-line leads, and other potential sales opportunities

Accurately maintains traffic reports

Conducts call-backs within 72 hours of initial contact

Greets prospective residents and show units