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Ameris Bank · 4 hours ago

Branch Manager (SC-Summerville-NMainSt)

Summerville, SC

Full-time

Onsite

Mid, Senior Level

3+ years exp

Ameris Bank is a purpose-driven company dedicated to bringing financial peace of mind to communities. The Branch Manager is responsible for overseeing all branch operations, leading a team to achieve sales and service objectives, and ensuring compliance and customer service expectations are met.

BankingFinanceFinancial ServicesMortgage

Responsibilities

Complete weekly outside business development objectives by concentrating on commercial deposit account acquisition with warm prospects, existing customers, and centers of influence. Track weekly progress via CRM (customer relationship management) including business calls, pipeline and pipeline conversions

Implement strategy, assess and monitor performance, and motivate and manage a team to meet and exceed both service and sales objectives as outlined by bank leadership

Recruit, train, coach, lead, schedule, motivate, and evaluate the work of a team

Responsible for optimizing the use of resources to meet operational needs of the branch

Demonstrate effective sales strategies to attract, expand, and retain customer relationships

Oversee the customer experience within the branch by assessing both customer and employee feedback, identifying opportunities for improvement, and researching and resolving complex problems to ensure customer service excellence

Manage branch safety, security, and compliance

Protect against criminal or fraudulent activity, risk or exposure

Perform regular audits of vault and teller cash with proper documentation

Represent the bank in business development efforts and at networking and community functions and displays professionalism

Ensure regular communication with bank leadership

Maintain a working knowledge of banking products, programs, services, and promotions

Lead trainings and staff meetings

Approve policy exceptions within authorized limits

May perform all sales and service functions of the branch as needed

Practice ethical sales behavior in accordance with the Bank’s Core Values of Integrity and Honesty

Always act in the best interest of the customer when offering additional products and services

Qualification

Sales managementBusiness developmentLeadershipBanking policies knowledgeCustomer relationship managementRetail banking experienceTeam coachingPC proficiencyGoogle Docs proficiencyMicrosoft Office proficiencyCommunication skillsProblem-solving

Required

Demonstrated leadership skillset with ability to develop and maintain collaborative relationships, coach, mentor, and retain a high performing team

Ability to provide a high level of interactive service to others, building relationships, and addressing identified needs

Knowledge of banking policies and procedures

Ability to analyze local market, identify prospects, develop, and execute sales techniques and strategies

Strong written and verbal communication skills

Intermediate PC proficiency

Intermediate proficiency in Google Docs and Microsoft Office products

3 or more years of retail banking experience required

1 or more year of supervisory, leadership or mentoring experience required

Branch operations experience required

Cross selling experience required

Sales management and business development experience required

High school diploma or GED required

Bachelor's degree in finance or related field required

Preferred

Consumer credit experience preferred

Benefits

Medical, Dental and Vision Insurance

Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment

Life Insurance provided at no additional cost to employees

Accidental Death & Dismemberment Coverage

Long-Term Disability Coverage

Paid Sick and Vacation Leave

11 Holidays

Volunteer/Service Day

Employee Stock Purchase Plan

401(k) Retirement Plan

Ameris Bank matches 50% of your first 8% of contributions to the plan

Flexible Spending Accounts

Health Savings Account

Health Reimbursement Arrangement