Arvato ยท 3 hours ago
Director, Global Key Account Management - Data Center Services
San Francisco Bay Area
Full-time
Hybrid
Director/Executive
10+ years expArvato is seeking a dynamic candidate to lead Global Key Account Management for one of the worldโs foremost hyperscalers. The Director will shape the strategic vision, drive operational excellence, and accelerate growth across regional and global markets, while strengthening client partnerships and delivering world-class supply chain solutions.
Transportation/Trucking/Railroad
Responsibilities
Define and execute account strategies that expand market presence and build enduring client relationships
Recruit, mentor, and empower a team of directors and managers. Foster a culture of accountability, collaboration, and continuous learning, while building succession plans and talent pipelines
Ensure seamless delivery of complex supply chain solutions. Establish clear accountability frameworks, performance metrics, and continuous improvement initiatives to exceed client KPIs and SLAs
Own P&L performance, ensuring operational and financial targets are met through strong collaboration with controlling and finance teams
Identify and capture new revenue opportunities by integrating supply chain solutions, deepening account penetration, and securing new client partnerships
Act as the executive point of contact for senior-level interactions. Lead negotiations, resolve escalations with urgency, and conduct Business Reviews to evaluate performance, market trends, and future initiatives
Partner with global teams to refine processes, develop innovative concepts, and present strategic insights to clients and internal stakeholders
Anticipate emerging trends, leverage technology, and craft strategies that position Arvato at the forefront of data center services
Qualification
Required
Bachelor's degree in Business Administration, Supply Chain Management, Engineering, or related field
10+ years in key account management, business development, or related disciplines, with significant senior leadership experience
Demonstrated success managing large, high-value accounts and driving substantial revenue growth
Deep experience in strategic planning, P&L management, and financial oversight
Exceptional ability to build executive-level relationships, negotiate complex contracts, and communicate effectively on a global scale
Proven ability to lead, mentor, and transform teams, with expertise in process improvement and change management
Strong understanding of supply chain management, technology trends, and hyperscaler requirements
Up to 50% travel
Preferred
MBA or advanced degree
Background in the data center industry strongly preferred
Benefits
Medical, Dental, Vision, Life Insurance, and Disability Pay.
401(k) with company matching up to 6%.
Paid Time Off, including paid holidays.
Flexible Spending Accounts.
Voluntary benefits such as legal and financial assistance, pet insurance, and more.
Employee Assistance Program.
Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
Commuter benefits.
Employee engagement activities.
Company
Arvato
๐ช๐ฒ ๐๐ต๐ฎ๐ฝ๐ฒ ๐๐๐ฝ๐ฝ๐น๐ ๐ฐ๐ต๐ฎ๐ถ๐ป๐ ๐ด๐น๐ผ๐ฏ๐ฎ๐น๐น๐ Logistics seems so simple โ just goods in, goods out. For us there is so much more to it.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Christopher H.
CFO North America & Brazil
Brent Behrens
Partner Account Specialist
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