Kelly · 6 hours ago
Customer Service Professional
Columbia, SC
Full-time
Onsite
Entry Level
$16/hr - $18/hr
1+ years expKelly is looking for a Customer Service Professional to work at a premier client in Columbia, SC. The role involves providing prompt and accurate responses to customer inquiries, performing research to resolve issues, and documenting inquiries while assisting with priority inquiries and special projects as required by management.
OutsourcingProfessional Services
No H1B
Responsibilities
Providing prompt, accurate, thorough, and courteous responses to all customer inquiries, which may be non-routine and require deviation from standard procedures
Performing research as needed to resolve inquiries and ensuring effective customer relations through timely responses to various forms of communication
Documenting inquiries accurately and coordinating with other departments to resolve problems, while also assisting with priority inquiries and special projects as required by management
Qualification
Required
Have a high school diploma or equivalent, with at least 1 year experience in a call center environment
Possess strong communication skills and the ability to handle non-routine inquiries with adaptability
Can work onsite in Columbia, SC
Have open availability to work an 8-hour shift between the hours of 8am and 8pm
Are committed to maintaining productivity, quality, and timeliness standards, and are willing to assist with training new employees
Benefits
Medical
Dental
Vision
Telemedicine
Term life
Whole life
Accident insurance
Critical illness
A legal plan
Short-term disability
Retirement savings plan
Service bonus
Holiday pay plans (earn up to eight paid holidays per benefit year)
Transit spending account
Paid sick leave
Company
Kelly
We’ve been helping organizations find the people they need longer than any other company in the world.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Chris Layden
Chief Executive Officer
N
Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer
Recent News
Kelly Services, Inc.
2025-11-08
2025-11-08
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