Large Loss Property Adjuster - Coordinated Cincinnati, OH jobs in United States
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Allstate · 4 weeks ago

Large Loss Property Adjuster - Coordinated Cincinnati, OH

Allstate is a company that has been protecting families and their belongings for over 90 years. They are seeking a Large Loss Property Adjuster to handle complex claims, conduct coverage investigations, and negotiate settlements while providing empathetic customer service.

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Responsibilities

Handle escalated claims files that have complex contents or additional living expense damages
Conduct a thorough coverage investigation of the loss and ensure the policy was applied correctly
Use advanced video technology to collaborate with onsite vendors to identify damages and write a contents damage estimate from a virtual setting
Communicate empathetically with customers and help them through their claim process in a fast, fair, and easy manner
Negotiate claim settlements with customers in accordance with business unit standard methodologies
Coordinate with structure adjusters to ensure holistic handling of the claim file
Use data and analytics to tell a story and influence decision making
If offered the role, you will go through virtual training. You will receive ongoing support, mentoring and coaching as you develop your career
You’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Property claim
You’ll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage
You’ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process
You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies
You’ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills
You’ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained in. You’ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim

Qualification

XactimateProperty Insurance ClaimsCustomer ServiceCritical ThinkingEmpathyMultitaskingWorking IndependentlyCommunicationTime Management

Required

Have a High School Diploma/GED or higher (Bachelor's Degree preferred)
Required to have a valid driver's license
Residency within the posted location is mandatory for this role

Preferred

4+ years of previous experience handling property insurance claims preferred
Have prior experience using estimating software like Xactimate for complex contents estimating
Value providing an effortless customer service experience
You enjoy the ability to work independently starting your day from home
View problems and setbacks as opportunities for improvement and look forward to coming up with creative solutions
Are organized and able to multi-task in a fast-paced environment
Are known for clear and professional communication – both written and verbal

Benefits

Time off
Healthcare
Retirement
401K/pension
Education reimbursement
Programs to help you balance work with the rest of your life

Company

Allstate

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Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.

Funding

Current Stage
Public Company
Total Funding
$500M
2024-06-24Post Ipo Debt· $500M
2014-01-13Post Ipo Equity
1993-06-11IPO

Leadership Team

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Jonathan Adkisson
SVP & General Manager - Direct Distribution
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Guy Hill
Executive Vice President, Product Management
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Company data provided by crunchbase