Infinity · 4 hours ago
Home Warranty Executive
Cedar Rapids, IA
Full-time
Onsite
New Grad, Entry Level
$15/hr - $15/hr
0+ years expInfinity is a fast-growing Customer Acquisition company dedicated to creating life-changing experiences for employees and customers. They are seeking motivated Outbound Sales Representatives to join their high-performing Sales team, focusing on reaching out to current account holders to upsell additional home service packages.
ConsultingCustomer ServiceOutsourcing
Responsibilities
Outbound calling using a provided lead list?
Identify coverages, eligible coverages and upsell the customer to additional products
Accurately disclose terms and conditions to ensure customer comprehension
Effectively execute required call strategy, with active listening and excellent customer service skills, to maximize conversion opportunities
Utilize strong communication skills, including clear enunciation
Willingness to accept constructive feedback and make necessary improvement
Meet and exceed all program KPIs
Reliable attendance
Perform other related duties as assigned
Qualification
Required
Outbound calling using a provided lead list
Identify coverages, eligible coverages and upsell the customer to additional products
Accurately disclose terms and conditions to ensure customer comprehension
Effectively execute required call strategy, with active listening and excellent customer service skills, to maximize conversion opportunities
Utilize strong communication skills, including clear enunciation
Willingness to accept constructive feedback and make necessary improvement
Meet and exceed all program KPIs
Reliable attendance
Perform other related duties as assigned
Minimum of 6 months of Sales experience (call center/remote, retail, hospitality, or similar)
Preferred
High School Diploma or equivalent preferred
Call Centers / BPOs – Aligned environment in terms of volume, structure, and expectations
Telecommunications – Experience with high-volume billing and technical support
Strong computer skills are a must
Retail or E-commerce Support – Strong customer resolution and communication background
Hospitality / Travel & Transportation sales
Benefits
Competitive pay + capped commission
Career growth & internal promotions
Fun, energetic team culture
Beautiful facilities & break areas
Full benefits package at full time (health, dental, vision, etc.)
Paid training + continuous coaching
Company
Infinity
Infinity Collaborating with clients to Get Customers and Keep Customers using the most relevant blend of technology.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Tom Leidigh
CEO
Jay Davey
President
Recent News
2025-04-29
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