Vetcove · 13 hours ago
Staff UX Researcher
United States
Full-time
Remote
Senior Level, Lead/Staff
$90K/yr - $180K/yr
5+ years expVetcove is a fast-growing company modernizing the veterinary software and pet healthcare experience. They are seeking a Staff UX Researcher to drive discovery and product definition for high-impact product areas, utilizing user insights and data to shape product strategy and guide teams toward effective solutions.
Health CareHealth DiagnosticsMarketplacePharmaceuticalSupply Chain ManagementVeterinary
No H1B
Responsibilities
Own discovery, research, and problem definition for assigned product areas, identifying high-impact opportunities and shaping product direction
Partner with product and engineering to define product strategy, scope, and success metrics grounded in user needs and business goals
Lead mixed-methods research across the product lifecycle, including interviews, usability testing, surveys, behavioral analysis, and post-launch validation
Synthesize qualitative and quantitative inputs into clear product recommendations, tradeoffs, and priorities
Translate insights into concrete product artifacts, including requirements, user flows, wireframes, interaction models, and acceptance criteria
Drive alignment across design, engineering, and stakeholders by clearly articulating problems, rationale, and proposed solutions
Use analytics, experimentation, and qualitative signals to evaluate outcomes and guide iteration and roadmap decisions
Balance user experience, technical feasibility, and delivery considerations when shaping solutions
Contribute to evolving product discovery, research practices, and documentation as the organization scales
Qualification
Required
Bachelor's degree in UX, Human-Computer Interaction (HCI), Interaction Design, Computer Science, or a closely related field
5+ years of experience in UX research, product design, product discovery, or a closely related role
Demonstrated ownership over problem definition and solution direction for complex, production software products
Strong ability to synthesize qualitative research, quantitative data, and business context into clear product recommendations and priorities
Proven experience translating insight into product requirements, user flows, wireframes, and detailed specifications
Comfort operating in ambiguity and driving clarity across multiple stakeholders and competing constraints
Technical fluency and experience collaborating closely with engineering on system design, feasibility, and tradeoffs
Experience using product analytics, experimentation, and behavioral data to evaluate outcomes and inform iteration
Excellent communication skills, with the ability to clearly articulate decisions, rationale, and tradeoffs to cross-functional partners
Strong organizational skills and ability to manage multiple, concurrent initiatives with a high degree of ownership
Experience with tools such as Figma, Posthog, FullStory, or similar research, analytics, and product platforms
Benefits
Medical, Dental, and Vision Insurance
Automatic 401k contribution
Employee referral program
At home office set up
Bi-annual company retreats
Open vacation policy
Equity
Monthly team events
Company
Vetcove
Vetcove is the largest B2B veterinary marketplace, enabling veterinary hospitals to compare and buy supplies from all of their vendors.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$3.02M2016-08-22Pre Seed· $3.02M
Leadership Team
Alexander Kates
Cofounder & CEO
Mitchell Kates
Cofounder
Recent News
SV Angel
2025-12-02
Company data provided by crunchbase