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Dave & Buster's Inc. · 5 hours ago

General Manager

Louisville, KY

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Dave & Buster's Inc. is seeking a General Manager who inspires and fosters accountability to drive success while upholding their Culture of FUN. The role involves providing strong leadership, managing operations, and enhancing business outcomes through strategic initiatives and operational standards.

EventsLifestyleRestaurants

Responsibilities

Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale

Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets

Oversee all operational aspects, including entertainment, food, beverages, equipment, and property, to support the achievement of financial objectives and company initiatives

Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience

Deliver an unparalleled guest experience through the best combination of food, drinks, and games

Maintain a safe and secure environment for all guests and staff

Continuously improves operational execution through attention to detail and adherence to operating standards and procedures

Qualification

Financial managementCustomer serviceTeam leadershipBudgetingForecastingCost controlInventory managementHealthSafety regulationsLabor lawsBusiness acumenCommunication skills

Required

Proven track record of successfully managing operations and meeting financial goals

Strong ability to lead, motivate, and develop a diverse team, fostering a positive work environment

Solid understanding of financial reports, budgeting, and forecasting

Experience with cost control, inventory management, and profitability analysis

Exceptional skills in delivering high-quality customer service and resolving issues effectively

You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks

Excellent verbal and written communication skills for interacting with staff, customers, and vendors

Familiarity with health and safety regulations, as well as labor laws related to the restaurant industry

21+ years of age

5+ years of Restaurant/Hospitality Experience

Proficient in managing the cost of goods sold and labor

Strong business acumen

Ability to lead a team to create a memorable guest experience

The ability to work weekends, nights and holidays

Not afraid to work in a fast-paced, noisy environment with distracting conditions

Benefits

Quarterly bonus program

Health, Dental, Vision, Long & Short-term Disability

Employee Assistance Program

Buster’s Legacy Fund (Supports team members during difficult times)

401K matching plan

FREE food

FREE gameplay

Large leadership team = multiple managers per shift

FUN work environment

Grow your career!

Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

Company

Dave & Buster's Inc.

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Welcome to Dave & Buster's, the ONLY place to Eat, Drink, Play & Watch Sports®, all under one roof! Here, you can immerse yourself in a world of excitement, from our Million Dollar Midway, packed with the hottest arcade games, to our mouth-watering, chef-crafted creations served in our American restaurant.

Founded in 1982

Dallas, Texas, USA

10001+ employees