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NextGen Healthcare · 2 hours ago

Account Executive Western Region

United States

Full-time

Remote

Mid Level

4+ years exp

NextGen Healthcare is seeking an Account Executive to sell their products and services to new business accounts while maintaining relationships with existing accounts in the Western Region. The role involves regular customer contact, strategic account planning, and ensuring customer satisfaction through effective communication and support.

AnalyticsElectronic Health Record (EHR)Health CareInformation ServicesMedical

Hiring Manager

Rick Maestas

Responsibilities

Contact and visit customers on a regular basis to maintain account relationship, advise of new product and service offerings, and obtain feedback on products

Serve as a point of escalation for issues or activities that the customer encounters during product utilization and expedites the resolution of customer problems/complaints

Prioritize issues appropriately within the organization and manage to satisfactory resolution

Develop in concert with the client an overall strategic account plan, including organizational structure, key executives and stakeholders, overall organization objectives and requirements, I.T. and consulting needs that can be filled by company

Establish and maintain executive level and key stakeholder relationships with the strategic account. Manage expectations of all stakeholders by effectively communicating through meetings, verbal, written and email

Work closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project

Ensure sales, support, and training departments provide post implementation support to strategic account as applicable

Organize and conduct the product, technical presentation and demonstrations as necessary

Quantify with client return on investment metrics and create case studies when possible

Serve as a liaison between strategic client for prospective client reference and/or site visit opportunities

Qualification

Enterprise salesMicrosoft OfficeBusiness acumenCustomer focusNegotiationCommunicationInterpersonal skillsPresentationAttention to detail

Required

Bachelor's Degree in Finance, Accounting, Business Administration, Marketing, or related discipline

Any combination of education and experience which would provide the required qualifications for the position

4+ years of experience in Enterprise sales

Knowledge of sales and customer service best practices

Thorough understanding of company products, services and capabilities, and effectively communicates all offerings to the client

Proficient in Microsoft Office

Customer focus, negotiation, communication, interpersonal skills, research, business acumen, presentation, organized with attention to detail

Ability to gain acceptance of a product, service, or idea

Ability to prioritize workload, meet deadlines, and multi-task while maintaining attention to detail

Ability to establish and maintain effective working relationships through collaboration and respect

Company

NextGen Healthcare

Glassdoor2.9

NextGen Healthcare offers a range of software, services, and analytics solutions to medical and dental group practices. It is a sub-organization of Quality Systems.

Founded in 2001

Irvine, California, USA

1001-5000 employees