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Jefferson Health · 6 hours ago

Senior Business Analyst - Jefferson Health Plan

Philadelphia, PA

Full-time

Onsite

Mid, Senior Level

4+ years exp

Jefferson Health is a nationally ranked health care system dedicated to providing high-quality clinical care and education. The Senior Business Analyst will analyze business processes, provide technical support, and develop solutions to improve efficiencies within supported applications.

Hospital & Health Care

Responsibilities

Able to work in a constant state of alertness and a safe manner

Ensure successful project conclusions by meeting department and corporate objectives

Performs analysis of processes, procedures and practices, in department or assigned area, and identifies and makes recommendations for improvement

Develops and implements business solutions to meet customer needs and requirements, including project design, success measurement, testing, auditing and documentation. Identifies alternative solutions and resulting outcomes when needed

Independently manages the completion of assigned tasks ensuring priorities and timelines are met - Typically, manages 4 - 5 projects, affecting multiple departments, with significant departmental cost and impact

Serves as Operations liaison with Information Services and management to modify and design procedures and reports. Supports system conversions and upgrades, contributes to the development of implementation plans, deployment and migration documents and provides support to facilitate system implementations

Provides technical support for EDI related functions or other specific systems/functions within the business unit

Document and track metrics to assist the department in tuning batch jobs for optimum performance

Coordinate “dry run/dress rehearsal” of production deployment in testing environment

Review and QA of system fixes, patches and updates to ensure current fix level is maintained

Maintain system operations reference manuals and documentation for all supported systems

Participates in internal and external audits, reviews and inspections

Understands the chain of command and points of accountability and decisions for specific matters and communicates accordingly

Decisions are consistent with established program and management policies, procedures, protocols and goals

Develops test plans, quality assurance and audit procedures for new systems or system enhancements

Ensures deadlines for review and reporting responsibilities are met

Anticipates and keeps project staff, stakeholders and management staff informed of future or planned events which could impact on implementations

Qualification

Business AnalysisTechnical SupportProject ManagementManaged Care OperationsSystem DevelopmentRoot Cause AnalysisQuality AssuranceDocumentationCommunication

Required

Bachelor's Degree or equivalent experience

4 to 6 years related work experience in Managed Care Operations

Preferred

Progressive experience in systems development or information systems

Project Management experience

Benefits

Medical (including prescription)

Supplemental insurance

Dental

Vision

Life and AD&D insurance

Short- and long-term disability

Flexible spending accounts

Retirement plans

Tuition assistance

Voluntary benefits

Tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service

Company

Jefferson Health

Thomas Jefferson University and Thomas Jefferson University Hospitals are partners in providing excellent clinical and compassionate care for our patients in the Philadelphia region, educating the health professionals of tomorrow in a variety of disciplines and discovering new knowledge that will define the future of clinical care.

Founded in 1995

Philadelphia, PA, US

5001-10000 employees