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Omni Hotels & Resorts · 2 hours ago

Host/Greeter - Lobby Bar

New Orleans, LA

Full-time

Onsite

New Grad, Entry Level

Omni Hotels & Resorts is a prestigious hotel chain known for its exceptional service and luxury accommodations. They are seeking a friendly Host/Greeter to welcome and seat guests, assist with operational tasks, and ensure a smooth guest experience at the Royal Lobby Bar.

ConsultingEventsFood and BeverageHospitalityResorts

Responsibilities

Be the first point of contact by greeting and seating guests

Assist managers with opening and closing tasks

Answer phones and provide helpful information

Keep guest flow smooth and organized during busy times

Share knowledge about the hotel, menus, buffets, and daily specials

Anticipate guest needs and deliver a warm, personalized experience

Introduce servers to guests and make smooth handoffs

Handle guest checks accurately and efficiently

Qualification

FoodBeverage knowledgeHospitality business knowledgeCustomer service skillsProblem-solving abilitiesCommunication skillsBar experienceHandle stressMultitaskFood handlers certificationLouisiana Responsible Vendor CardAttention to detail

Required

Candidate must have hands-on food and beverage knowledge and a comprehensive, working knowledge of the hospitality business

Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays

Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail

Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging and personalized service

Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities

Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times

Must have the ability to report to work on time and when scheduled

Must have the ability to stand and/or walk for extended periods of time

Must meet standards of appearance and maintain a high level of personal hygiene at all time

Clear, concise written and verbal communication skills. Candidate must be comfortable speaking to guests. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers

Must have valid food handlers Certification and Louisiana Responsible Vendor Card

Must be able to lift up to 30 pounds