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CVS Health · 5 hours ago

Account Executive, Meritain Health

Columbus, OH

Full-time

Hybrid

Entry, Mid Level

$47K/yr - $91K/yr

2+ years exp

CVS Health is the nation’s leading health solutions company, dedicated to transforming health care. The Account Executive will maximize revenue and grow client relationships through complex negotiations and strategic leadership, focusing on service delivery and operational improvements.

Health CareMedicalPharmaceuticalRetailSales

Responsibilities

Executes on objectives aligned to the customer and organizations goals for a block of business to include discussions on service levels and expectations, process improvements, operation of benefits plans, identification of gaps in service levels, and determination of root causes and solution development

Offers creative product and service solutions to address client's evolving needs

Monitors on an on-going basis client's product lines and services to ensure client's needs are being met. Supports the overall annual business plan and account strategy. Supports in the development and execution of the annual business plan and account strategy. Consult with internal and external stakeholders to develop innovative ways to retain BOB, provide viable renewal options, including negotiating pricing strategies

Collaborates with account team members and functional support areas on more complex product or service issues to ensure client’s needs

Collaborates cross-functionally to identify, implement, and monitor the customer’s service efficiencies, including performance guarantees

Collaborates with team members on case installation to manage the integration of client’s and Aetna’s internal organizations, ensuring a smooth installation

Performs service-related tasks on existing customers and may participate in open enrollment to assist in trying to gain membership

Service delivery on the customer relationship; including day to day service contact, key point of contact for service and oversee resolution of administrative issues, manage Key meetings, and follow up (reporting, quarterly meetings, introduction of changes, etc.)

Coordinates service work/resolution of service issues using appropriate team members and matrix partners including communication and documentation

Provide support on opportunities for new products and services

Qualification

Account ManagementClient ManagementComplex NegotiationsSelf-funded ProductsHealth & Life Insurance LicenseStrategy DevelopmentData AnalyticsConsultative ExperienceCross-sell Functionality

Required

2 years' experience in Account Management within the Health Insurance Industry

Complex negotiations within Sales & Service

Client Management administration, support, reporting

Self-funded/stop loss products

Strategy development

Cross-sell functionality

Health & Life Insurance License or must obtain within 60 days of hire

Travel required 5-10%

Preferred

Consultative experience

Data Analytics

Benefits

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.