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DARCARS Automotive Group · 1 week ago

Car Sales Representative

Rockville, MD

Full-time

Onsite

New Grad, Entry Level

DARCARS Automotive Group is seeking a Car Sales Representative to join their team in Rockville. The role involves selling new and used vehicles, providing exceptional customer service, and achieving sales objectives while collaborating with various team members.

AutomotiveRetail

Responsibilities

Conducts business in a professional and ethical manner

Follows DARCARS approach to selling (including but not limited to):

Greets customers with a welcoming attitude and listens to their needs

Describes operations and features of vehicles matching customer’s needs via in-person or virtually

Follows DARCARS test drive procedures (obtaining correct identification, following test drive route, etc.)

Suggests optional equipment, features, warranties, for customer to purchase

Correctly computes and quotes sales price

Works with finance team to obtain financing, as needed

Completes all necessary paperwork

Arranges for delivery and registration of the vehicle

Addresses all customer concerns and ensures customer is satisfied

Maintains solid knowledge of brands and products; including features, specifications, pricing, options, and standard equipment

Must be able to make an effective demonstration ride on a planned route

Develop and maintain future prospect and customer follow-up system

Participates in all required brand and DARCARS training

Utilizes and familiar with online digital retailing selling tools

May be required to use video tools to assist customers virtually with car buying process

In conjunction with the General Manager, develops personal income goals consistent with DARCARS standards and develops a strategy to consistently meet those goals

Complies with DARCARS policies and procedures

Other duties as assigned

Qualification

Customer service commitmentCommunication skillsVideo tools proficiencyMultilingual SpanishMultilingual ChineseSales experienceValid driver’s licenseTeam playerFlexible schedule

Required

Strong communication skills with both customers and DARCARS employees

Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers

Demonstrated commitment to customer service

Comfortable using video tools, Facetime, etc., to assist customers

Requires the ability to stand, walk, bend, twist, and stand to perform normal job functions

Be able to work in a fast-paced environment

Be a team player

Must be able to work a flexible schedule, evenings and weekends

Must have a valid driver's license and acceptable safe driving record

High school diploma or equivalent (GED)

Must be at least eighteen years of age

Must be able to pass pre-employment screen (background)