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Omni Hotels & Resorts · 2 hours ago

Sales and Catering Administrative Assistant

Boston, MA

Full-time

Onsite

New Grad, Entry Level

$30.83/hr - $31.33/hr

Omni Hotels & Resorts is a historic luxury hotel located in Boston, seeking a Sales and Catering Administrative Assistant to support the Sales and Marketing team. This role is essential for ensuring the smooth execution of operations, enhancing guest satisfaction through various administrative tasks.

ConsultingEventsFood and BeverageHospitalityResorts

Responsibilities

Schedules and prioritizes work load to meet deadlines of all managers

Types and distributes all correspondence, including letters, emails, proposals, contracts, etc. for assigned managers. Ensures that all correspondence is 100% accurate

Check own mailbox in the morning and afternoon

Maintains account files and ensures that all information is included in file, i.e. post convention reports, letters, fax information, etc

Respond to telephone inquiries by determining clients’ needs and specifications for referral to both Group & Catering Sales Manager

Ensures that all managers receive messages in a timely manner. (Messages to include name and phone, group or company name, number of caller, date and time call received)

Enters group information (sites, resumes) into Outlook for managers

Enters work orders in Synergy as directed by managers

Gathers materials and mails packages to clients as necessary

Takes detailed inquiry leads and submits to appropriate manager

Inputs amenities into Opera for VIP clients and processes paperwork (amenity card, receipt signature from Room Service) when requested

Covers for colleagues during lunch

Participates in Sales Meeting Regularly

Responsible to prepare and distribute BEOs, Daily Reports, Reader Boards, Door Signs, Guarantee Sheets and 12-day Reports in a proactive manner

Update Sales Binder and ensure BEOs and Events are cross referenced

Perform any other duties as required by leadership