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Block · 11 hours ago

Lending Program Manager

United States

Full-time

Remote

Senior Level

$149K/yr - $223K/yr

5+ years exp

Block is a company focused on economic empowerment, and they are seeking a Lending Program Manager to support relationships with key bank partners for Cash App's lending products. The role involves driving operational excellence, managing projects to improve efficiency, and ensuring clear communication among internal teams and partners.

Financial Services

H1B Sponsor Likely

Responsibilities

Assist in executing lending initiatives by coordinating tasks across product, engineering, data, compliance, finance, and legal

Track project timelines, manage task lists, follow up on action items, and ensure deliverables are completed on schedule

Maintain documentation of processes, reporting requirements, and operational procedures

Prepare summaries, status updates, and materials for review by the manager and internal stakeholders

Support ongoing partner interactions by gathering information, preparing meeting materials, and documenting outcomes

Help track partner commitments, open items, and follow-ups to ensure timely execution

Relay partner questions and updates to internal stakeholders, cross-functional teams, escalating as needed

Assist with weekly, monthly, and ad hoc reporting tasks by collecting and organizing data from internal systems

Maintain reporting calendars, monitor deadlines, and escalate delays or issues

Generate basic analysis and summaries to support decision-making and stakeholder updates

Help document new and existing workflows to ensure clarity, consistency, and ease of handoff

Maintain version control of procedures, partner materials, and operational guidance

Identify opportunities to streamline processes and surface recommendations

Coordinate with internal teams (risk, compliance, customer support, engineering) to gather information and support resolution of partner or customer issues

Track escalations and ensure follow-ups are documented and communicated to the manager

Qualification

Relationship managementConsumer lending knowledgeBank regulations understandingPMP certificationProcess developmentStakeholder influenceReporting tools developmentRelationship building skills

Required

5+ years of relationship management, strategic partnerships, and business development experience in financial services, fintech, or payments

Deep knowledge of consumer lending and the requirements for a successful bank partner model

Demonstrated general understanding of state and federal bank regulations applicable to loan products

Strong relationship building skills with leaders / technical teams and the ability to develop consensus and drive stakeholders to a decision

Experience influencing outcomes with internal and external stakeholders

Experience with developing and evolving processes to ensure scalability with a high volume product

Experience driving the development of reporting, tools and other business processes to smooth operations and enable analysis of nascent industry movements

PMP certification, ideally

Benefits

Remote work

Medical insurance

Flexible time off

Retirement savings plans

Modern family planning

Company

Block

Glassdoor3.9

Block is one company built from many blocks, all united by the same purpose of economic empowerment.

Founded in 1990

Oakland, California, US

10001+ employees

https://block.xyz/

H1B Sponsorship

Block has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (257)

2024 (253)

2023 (260)

2022 (297)