Fiserv · 3 hours ago
Quality Engineer
Omaha, Nebraska
Full-time
Onsite
Mid Level
3+ years expFiserv is a global leader in Fintech and payments, dedicated to connecting financial institutions and consumers. The Quality Engineer role involves delivering high-volume print and document lifecycle services, focusing on validating document composition and ensuring production reliability through testing strategies and automation.
Financial ServicesFinTechInformation ServicesInformation Technology
No H1B
U.S. Citizen Only
Responsibilities
Serve as a dedicated resource for researching and addressing incidents immediately, ensuring timely resolution and minimal impact on operations
Perform root cause analysis (RCA) for incidents across sites, documenting findings and implementing corrective and preventive actions
Daily monitoring of compliance to controls, including inspector and operator behavior, to ensure adherence to quality standards
Drive quality outcomes by collaborating with cross-functional teams to implement best practices and continuous improvement initiatives
Audit processes and outputs for compliance and quality assurance, identifying gaps and recommending improvements
Maintain an incident tracking system, ensuring accurate documentation, prioritization, and follow-up on investigations
Conduct trend analysis on recurring issues to identify systemic risks and propose long-term solutions
Support compliance audits and internal reviews, ensuring alignment with regulatory and company standards
Prepare detailed reports and dashboards summarizing incident metrics, root causes, and corrective actions for leadership review
Provide training and guidance to site teams on incident reporting, investigation protocols, and compliance requirements
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary
Qualification
Required
3+ years of experience in quality assurance or quality engineering, preferably in a manufacturing or print environment
3+ years of hands-on experience with incident management and root cause analysis (RCA), including corrective and preventive action planning
3+ years of equivalent combination of educational background, related experience, and/or military experience
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role
Preferred
Hands-on experience check/statement production validation
Familiarity coordinating with external print vendors and managing vendor acceptance testing
Familiarity with quality management systems (QMS) and incident tracking tools
Proven ability to drive quality outcomes through cross-functional collaboration and continuous improvement initiatives
Strong analytical skills for trend analysis and reporting on recurring issues
Background in auditing processes and outputs for compliance with internal standards and regulatory requirements (ISO 9001, Six Sigma, or similar)
Experience with PCI DSS considerations for printed payment materials and secure document destruction processes
Certifications such as ISTQB, Six Sigma Green Belt, or ISO 9001 quality systems experience
Benefits
Fuel Your Life program to support physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points used for rewards.
Eight Employee Resource Groups to foster a collaborative culture.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Retirement planning and discounted shares with the Employee Stock Purchase Plan.
Medical, dental, vision, life, and disability insurance options available day one.
Tuition assistance and reimbursement program.
Paid parental, caregiver, and military leave.
Company
Fiserv
Fiserv is a provider of technology solutions to the financial services industry.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.48B2025-04-29Post Ipo Debt· $2.48B
1986-10-03IPO
Leadership Team
Michael Lyons
President and CEO-Elect, Fiserv
Robert Hau
EVP, CFO
Recent News
2025-12-30
2025-12-30
Company data provided by crunchbase