Cox Enterprises · 3 hours ago
Supervisor, Manheim Mobile Inspections, Philadelphia and Southern New Jersey
United States
Full-time
Remote
Mid, Senior Level
$67K/yr - $101K/yr
5+ years expCox Automotive is a leading company in the automotive industry, and they are seeking a Supervisor for their Manheim Mobile Inspections team. The Supervisor will be responsible for leading a team of Mobile Inspectors, ensuring inspection quality, driving operational efficiency, and maintaining a culture of excellence and accountability.
AdvertisingBroadcastingDigital MediaTelecommunications
No H1B
Responsibilities
Manage the workflow of a team of Mobile Inspectors by monitoring the scheduling tool and dispatching inspection requests
Ensure inspector adherence to established inspection processes, including the documentation of all required disclosures and photos within the inspection application
Monitor inspection quality through digital and in-person inspection audits, as well as arbitration reviews; Provide coaching and discipline as necessary
Build and maintain a strong working relationship with internal and external partners
Coordinate with leaders and boundary partners, including the Sales, Auction, Upside, and Remote Dealer Services teams, to ensure client expectations are met
Optimize productivity through effective scheduling, route planning, and monitoring response times
Provide quality service and interact with automotive dealer and commercial clients to resolve issues and concerns
Recruit, hire, onboard, and provide ongoing support to employees
Provide or coordinate all skill-based and inspection-focused training for team members (Inspection app, Salesforce, eLearning, field training, etc.)
Conduct vehicle inspections as needed
Review work volumes and continuously monitor staffing levels
Clearly communicate responsibilities and expectations; Review team performance against KPIs and LDM metrics; Develop and execute strategies for improvement with guidance from Mobile Inspections Manager
Coach, develop, and empower team members, and create a cohesive team environment
Procure, distribute, and track company equipment
Visibly demonstrate a commitment to safety by following all safety and health procedures. Model proper safety behaviors and monitor the team’s adherence to them
Conduct regular performance reviews for all direct reports in coordination with the Mobile Inspection Manager
Effectively lead team members by setting an example in behavior, championing Cox values, and ensuring that all employees are treated with respect
Enforce all company policies and procedures related to employee and customer conduct
Perform other duties as assigned
Qualification
Required
High School Diploma/GED and 5+ years relevant experience in related field
Ability to work in a high performance, fast-paced team environment
Displays a general understanding of frame and body repairs and mechanical knowledge
Proven change leader
Demonstrated business acumen and analytical skills
Self-motivated and can motivate others
Excellent organizational skills, customer-focused, proactive, and team-oriented
Effective communication (written and verbal) and interpersonal skills required
Ability to set priorities and solve problems
Ability to work with remote supervision, and to supervise remote employees
Ability to adapt to and work effectively within a constantly changing environment
Vision abilities required include close, distance and depth perception
Ability to sit, stand or walk for prolonged periods of time
Ability to bend, stoop, squat, or kneel; ability to lift and hold at least 10lbs at waist level for an extended period; ability to lift up to 30lbs
Exposure to moderate noise levels may be exposed to fumes and odors
Must have a valid driver's license and a safe driving record
Travel within the region required
Preferred
One year experience in leading teams preferred
Experience with Manheim/Manheim Express inspections preferred
Previous body shop, mechanical, or estimating experience preferred
Technical and computer proficiency preferred
Benefits
Flexibility to take as much vacation with pay as they deem consistent with their duties
Seven paid holidays throughout the calendar year
Up to 160 hours of paid wellness annually for their own wellness or that of family members
Bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Health care insurance (medical, dental, vision)
Retirement planning (401(k))
Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)
Company
Cox Enterprises
Cox Enterprises is a communications, media, and automotive services company.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$1.7M2014-12-15Grant· $1.7M
Leadership Team
Alexander Taylor
Chairman and Chief Executive Officer
Patrick O'Boyle
Senior Vice President of Corporate Development
Recent News
Dayton Daily News
2025-12-11
2025-12-09
Company data provided by crunchbase