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SME · 12 hours ago

Sales Operations Manager (Events)

Southfield, MI

Full-time

Onsite

Mid, Senior Level

$120K/yr - $130K/yr

5+ years exp

SME is a company focused on enhancing the productivity of sales teams. The Sales Operations Manager will oversee the Sales Team, manage key accounts, and provide strategic analysis to improve sales processes and drive revenue growth.

AssociationEventsIndustrialManufacturing

No H1B

Responsibilities

Oversees the Sales Team while also personally managing a portfolio of high-value key accounts, driving revenue growth and ensuring strategic alignment across both team and individual efforts

Designs, implements, and manages sales forecasting, planning, and budgeting process, establishing high levels of quality and accuracy. Coordinates planning activities with other functions and stakeholders in the business units

Drives revenue strategies for exhibit space, sponsorship and rebook programs that deliver revenue growth and diversification

Manages the overall use and efficiencies around Salesforce, including processes and expectations for how the CRM is utilized by sales, definition of stages, documenting activities and maintenance of contacts, opportunities, etc

Propose strategic themes and issues based on insights derived through monitoring data and managing sales operations

Leads the planning cycle (strategy review, budget, goalsetting, and performance tracking)

Monitors monthly performance to budget and works with senior leadership on developing the forecast

Responsible for the equitable assignment of Salesforce quotas and provides updates on performance monthly to senior leadership

Active monitoring of pipeline development and growth ensuring goals can be met

Identify and prioritize opportunities for Salesforce improvement

Fosters an organization of continuous process improvement

Ensures ongoing processes are followed including direct order management (invoicing), order confirmation and processing

Develop sales resources/job aids on sales processes, best-selling tactics, and performance improvement tools

Ensures the accurate and efficient distribution of sales reports. Recommends and designs revisions to existing reports and development of new reporting tools as needed

Makes recommendations for changes in sales roles and team configuration to maximize sales productivity

Helps provide backup documentation, validation and interpretation of sales compensation program rules, policies, and procedures

Ensures overall management and collection of receivables

Leads Event/Media sales staff, with duties that include hiring, performance reviews, planning, coaching, individual and team development and training, along with general team support

Other duties as assigned