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Metropolitan Transportation Authority · 2 hours ago

Transit Management Analyst Series

NYC Metro Area

Full-time

Onsite

Entry, Mid Level

$89K/yr - $115K/yr

2+ years exp

The Metropolitan Transportation Authority is responsible for public transportation in the region, and they are seeking a Transit Management Analyst Series to assist in project planning and budget oversight. The role involves providing strategic support across various projects and ensuring effective communication and documentation of customer interactions.

Transportation/Trucking/Railroad

Responsibilities

The selected candidate will assist in the development of project master plans, overseeing project budgets and expenditures as well as provide strategic support to all Division of Track sub-divisions, their projects, and responsibilities

The selected candidate will assist in providing support for Track labor forecasting, service reliability, cost analysis and other responsibilities; project planning and development, implementation and execution of various Division of Track projects and processes; and assist in the beneficial use and closeout of projects

Responsibilities will also include, but are not limited to: overseeing the appropriate response to all incoming customer correspondence, comments and concerns including written complaints, telephone, email, personal visits, social media, etc.; ensuring consistency in performance, high level of professionalism, and accurate documentation of both incoming and outgoing communication and correspondence; and updating and maintaining various computerized tracking systems required to generate reports where necessary

In addition, the selected candidate should also have the skill to streamline and automate processes

Qualification

Budget administrationAnalytical abilitiesProject planningMicrosoft Office SuiteResearch skillsInterpretation skillsIndependent functioningQuantitative abilitiesWriting skillsFacilitation skills

Required

A baccalaureate degree from an accredited college or university and two years of satisfactory full-time professional experience working in budget administration, accounting, economic or financial administration, engineering, in management or methods of analysis, operations research, organization research or program evaluation, personnel or public administration, staff development, employment program planning or administration, security management; or general administration

A master's degree from an accredited college or university in business administration, public administration, public policy, engineering, engineering technology, economics, architecture, mathematics, physics, computer science, finance, accounting, transportation planning, industrial psychology, urban planning/studies, human resources management, labor relations, operations research, security management or in a related area, and one year of full-time satisfactory professional experience working in budget administration, accounting, economic or financial administration, engineering, in management or methods analysis, operations research, organizational research or program evaluation, personnel or public administration, staff development, employment program planning or administration, security management; or general administration; or

A baccalaureate degree from an accredited college or university; and three years of full-time satisfactory experience as described in '1' above

Ability to make recommendations for action plans or streamlining to improve business performance

Strong writing, research and interpretation skills

Ability to function independently with limited work direction

Advance proficiency in Microsoft Office Suite

Ability to facilitate colleagues to solve client support problems

Strong analytical and quantitative abilities

Company

Metropolitan Transportation Authority

Glassdoor3.6

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people in the 5,000-square-mile area fanning out from New York City through Long Island, southeastern New York State, and Connecticut.

Founded in 1834

New York, NY, US

10001+ employees