Metropolitan Transportation Authority · 1 day ago
Transit Management Analyst Series
NYC Metro Area
Full-time
Onsite
Entry, Mid Level
$89K/yr - $115K/yr
2+ years expThe Metropolitan Transportation Authority is seeking a Transit Management Analyst Series to assist in the development of project master plans and oversee project budgets and expenditures. The role involves providing strategic support for various Division of Track projects, managing customer correspondence, and maintaining computerized tracking systems.
Transportation/Trucking/Railroad
Responsibilities
Assist in the development of project master plans
Overseeing project budgets and expenditures
Provide strategic support to all Division of Track sub-divisions, their projects, and responsibilities
Assist in providing support for Track labor forecasting, service reliability, cost analysis and other responsibilities
Project planning and development, implementation and execution of various Division of Track projects and processes
Assist in the beneficial use and closeout of projects
Overseeing the appropriate response to all incoming customer correspondence, comments and concerns including written complaints, telephone, email, personal visits, social media, etc
Ensuring consistency in performance, high level of professionalism, and accurate documentation of both incoming and outgoing communication and correspondence
Updating and maintaining various computerized tracking systems required to generate reports where necessary
Streamline and automate processes
Qualification
Required
A master's degree from an accredited college or university in business administration, public administration, public policy, engineering, engineering technology, economics, architecture, mathematics, physics, computer science, finance, accounting, transportation planning, industrial psychology, urban planning/studies, human resources management, labor relations, operations research, security management or in a related area, or
A baccalaureate degree from an accredited college or university and two years of satisfactory full-time professional experience working in budget administration, accounting, economic or financial administration, engineering, in management or methods of analysis, operations research, organization research or program evaluation, personnel or public administration, staff development, employment program planning or administration, security management; or general administration
A master's degree from an accredited college or university in business administration, public administration, public policy, engineering, engineering technology, economics, architecture, mathematics, physics, computer science, finance, accounting, transportation planning, industrial psychology, urban planning/studies, human resources management, labor relations, operations research, security management or in a related area, and one year of full-time satisfactory professional experience working in budget administration, accounting, economic or financial administration, engineering, in management or methods analysis, operations research, organizational research or program evaluation, personnel or public administration, staff development, employment program planning or administration, security management; or general administration; or
A baccalaureate degree from an accredited college or university; and three years of full-time satisfactory experience as described in '1' above
Preferred
Ability to make recommendations for action plans or streamlining to improve business performance
Strong writing, research and interpretation skills
Ability to function independently with limited work direction
Advance proficiency in Microsoft Office Suite
Ability to facilitate colleagues to solve client support problems
Strong analytical and quantitative abilities
Company
Metropolitan Transportation Authority
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people in the 5,000-square-mile area fanning out from New York City through Long Island, southeastern New York State, and Connecticut.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Janno Lieber
Chair & CEO
Sam Tabikh, P.E.
Facilities Engineer and Projects CEO
Recent News
Crain's New York Business
2025-10-07
San Francisco Chronicle
2025-10-05
2025-10-04
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