Waterslake Capital · 12 hours ago
General Manager
Lawrenceville, Georgia, United States
Full-time
Onsite
Senior Level, Lead/Staff
$60K/yr - $70K/yr
10+ years expWaterslake Capital is seeking an experienced General Manager to lead the Urban Air Adventure Park. The role involves overseeing guest experiences, managing operations, and driving financial performance while fostering a positive work culture.
Financial Services
Responsibilities
Hire, coach, train & inspire — from part-time teens to management staff
Mentor young, first-time employees and develop them into customer service pros
Set clear expectations, provide honest feedback, and celebrate success
Foster a culture where people love coming to work
Be an approachable, visible leader your team trusts and respects
Oversee every part of the guest experience — attractions, food & beverage, birthday parties & events
Lead by example in safety, cleanliness, and operational excellence
Continuously raise the bar on park standards
Monitor reviews and respond with a “guests-first” mindset
Partner with vendors to deliver the best products & services
Own park financial performance — sales growth, cost control & labor management
Analyze data & develop smart action plans
Drive marketing initiatives & local community partnerships
Ensure inventory, payroll, and scheduling align with business goals
Report directly to ownership with transparency & accountability
Manage vendor relationships – place orders, schedule maintenance, etc
Act like an owner! Jump in, problem solve, bring ideas to the table, and help your team members
Qualification
Required
Bachelor's Degree Required
Hospitality or Family Entertainment background (Theme Parks, FECs, Restaurants, Hotels, etc.)
10+ years in Senior Management role
This role requires flexibility—you'll work days, nights, and weekends as needed (because that's when the magic happens!)
Outgoing and personable, with excellent verbal and written communication skills
Strong business acumen – financial management, budgeting & reporting
Passion for creating exceptional guest experiences
Ability to handle and resolve conflicts quickly and fairly
Preferred
preferred degree in Business, Hospitality or related fields
3+ years facility operations experience
Experience managing a large team of 40+
CPR & First Aid Certified
Benefits
Medical, Dental, Vision, and Life Insurance benefits
401k with company match
Paid Time Off (PTO)
Employee Discounts
Leadership Development & Growth Opportunities
Company
Waterslake Capital
Houston, Texas, US
201-500 employeesFunding
Current Stage
Growth StageCompany data provided by crunchbase